Sales Advocate FT - LUB 285

Cricket Wireless Authorized Dealer; Lubbock (TX); On-site; USD 28,000 - 46,000; Full time

Job summary

Talk4less Wireless is seeking a proactive wireless consultant to deliver exceptional customer service and drive sales in a Cricket Wireless environment. You will greet customers, stay informed on promos, and work with management to resolve issues while keeping the store organized and compliant with corporate standards.

Ideal candidates have retail or customer service experience, good communication, and a willingness to work flexible hours including weekends.

Qualifications

• High school diploma or GED required.
• 1 year of retail sales or customer service preferred.
• Willingness to work weekends/holidays and at multiple locations.

Responsibilities

• Greet customers in a friendly, timely manner and deliver a positive shopping experience.
• Learn promos, price changes, and policy updates to inform customers.
• Resolve issues with management to maintain store operations and customer satisfaction.
• Maintain store cleanliness, stock displays, and ensure compliance with corporate standards.
• Sell wireless phones, service plans, and accessories in a fast-paced environment.

Skills

Customer service

Sales

Communication

Time management

Team collaboration

Education

High School Diploma or GED

Tools

POS systems

Cash handling

Job description

Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life. Part of our success comes from the devotion and involvement of our CEO, and the culture he brings into the organization. The foundation of this company was built on hard work and dedication based on 3 key factors, marketing of the business, sales process, and customer service engagement. Talk4less is looking for ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, sales representatives who place an emphasis on customer service and retention above all else. We evaluate the strengths and weaknesses for each individual team member and place them in a position to succeed. Additional talents and skills are always welcome, and extra incentives may be earned if we find a way to apply it to the business but most importantly, we are looking for individuals that are coachable and willing to do the job. Join our team and be part of something great, be part of our future success.**Wireless consultant job duties include:Customer service, greeting in a friendly & timely manner, creating a positive work environmentBeing knowledgeable and proactive in learning new promos, price changes, and policy updatesProficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues, etc.Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standardsUtilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been securedPassionate customer advocate with the desire to be yourself when connecting and having fun with our customers.Desire to be a part of the game-changing Cricket store team.Competitive drive and confidence to succeed in a fast-paced sales environment.Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.Effective at balancing customer experience and performance goals.Sell no-contract wireless phones, service plans and accessories in a fast-paced environmentDeliver outstanding service striving to retain and gain customersParticipate in outside sales events or promotionsWork flexible hours, weekends and holidays at various locationsWireless consultant minimum requirements include:High school diploma/GED, or equivalent experienceOne year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not requiredManagement experience is not required, but preferred for moving further into store management/ownershipProficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handlingWireless consultant minimum requirements include:High school diploma/GED, or equivalent experienceOne year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not requiredManagement experience is not required, but preferred for moving further into store management/ownershipProficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling