Sales Advocate FT (30670)

Cricket Wireless; Albuquerque (NM); On-site; USD 18,597 - 19,975; Full time

Benefits offered by this job

Commission incentives

Job summary

Cricket Wireless in Albuquerque, NM is seeking passionate and motivated sales representatives. This full-time position emphasizes customer service and retention. Representatives will sell no-contract wireless phones and service plans while creating a positive work environment.

Qualified candidates should have at least one year of retail sales or customer service experience. Knowledge in wireless sales is preferred, and a high school diploma or GED is required. Join a dynamic team and thrive in a fast-paced sales environment.

Qualifications

• High school diploma or equivalent experience required.
• One year of retail sales or customer service experience, preferably in wireless sales.
• Proficiency with computer skills including word processing and spreadsheets.

Responsibilities

• Provide excellent customer service and create a positive work environment.
• Sell no-contract wireless phones, service plans, and accessories.
• Participate in outside sales events and promotions.
• Work flexible hours, including weekends and holidays.

Skills

Customer service

Sales experience

Time management

Proficiency in computers

Education

High school diploma/GED

Tools

Point-of-Sale systems

Job description

Job Details

Job Location: NM 129 EUBANK - Albuquerque, NM 87112

Position Type: Full Time

Salary Range: $13.50 - $14.50 Base + Commission/month

Talk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life. Part of our success comes from the devotion and involvement of our CEO, and the culture he brings into the organization. The foundation of this company was built on hard work and dedication based on 3 key factors, marketing of the business, sales process, and customer service engagement. Talk4less is looking for ambitious, goal‑oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, sales representatives who place an emphasis on customer service and retention above all else. We evaluate the strengths and weaknesses for each individual team member and place them in a position to succeed. Additional talents and skills are always welcome, and extra incentives may be earned if we find a way to apply it to the business but most importantly, we are looking for individuals that are coachable and willing to do the job. Join our team and be part of something great, be part of our future success.

Responsibilities

• Customer service, greeting in a friendly & timely manner, creating a positive work environment
• Being knowledgeable and proactive in learning new promos, price changes, and policy updates
• Proficiency in administrative and operational tasks – filing paperwork and forms, communicating with management to resolve issues, etc.
• Maintaining store cleanliness, stocking accessories, and keeping displays current and compliant with corporate standards
• Utilizing time management, showing up on time, ensuring the store is ready to open, closing the store properly, and securing all sensitive items
• Being a passionate customer advocate, connecting authentically, and enjoying interactions with customers
• Desire to be part of the game‑changing Cricket store team
• Competitive drive and confidence to succeed in a fast‑paced sales environment
• Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
• Effectively balancing customer experience and performance goals
• Sell no‑contract wireless phones, service plans, and accessories in a fast‑paced environment
• Deliver outstanding service, striving to retain and gain customers
• Participate in outside sales events or promotions
• Work flexible hours, weekends, and holidays at various locations

Qualifications

• High school diploma/GED, or equivalent experience
• One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required
• Management experience is not required, but preferred for progression into store management/ownership
• Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point‑of‑Sale systems, and cash handling