Sales Advocate (64692)

Mobilelink USA; Baltimore (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Unlimited earnings

Growth opportunities

PTO after 90 days

Dental Insurance

Health Insurance

Vision Insurance

Life Insurance

Job summary

Mobilelink USA in Baltimore, MD is seeking a Sales Advocate to join our Cricket Wireless retailer team. You’ll deliver exceptional customer service, assess needs, and propose tailored wireless solutions.

This role offers a base salary plus commission and opportunities for advancement within a growing network. Responsibilities include meeting sales goals, representing the Cricket brand professionally, and supporting store operations while engaging customers at multiple local locations.

Qualifications

• Clear communication skills and a customer-first mindset.
• Commitment to exemplary service and integrity.
• Retail sales experience is helpful but not required.
• Must be 18 years or older and legally able to work in the United States.
• Must live within 30 minutes of the home store and be flexible to work at multiple locations.
• Ability to operate a personal computer.

Responsibilities

• Provide extraordinary customer service by understanding needs.
• Offer tailored solutions to fit customers, families, or businesses.
• Represent Mobilelink and the Cricket brand professionally.
• Assist store leaders with operations and duties.
• Hit sales goals and KPIs, with potential bonus.
• Participate in outside events or promotions as needed.

Skills

Clear communication

Customer service

Retail sales experience

18+ years old

Lives within 30 mins

32+ hours/week

Reliable transportation

Job description

Job Details

Job DetailsJob Location: Baltimore, MD 21222Position Type: Full-Time/Part-TimeSalary Range: $30,000.00 - $50,000.00 Base+Commission/yearJob Category: Store SalesMobilelink - Sales Advocate

With over 500 Cricket stores, Mobilelink is Cricket’s largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate.

Our Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today!

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities:

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
• As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
• Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

Qualifications

Job Qualifications:

• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions:

• Ability to lift up to10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Requirement to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.