Sales Advocate (64286)

Mobilelink USA; Shawano (WI); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Unlimited earnings

Growth potential

PTO after 90 days

Dental insurance

Health insurance

Vision insurance

Life insurance

Job summary

Mobilelink USA in Shawano, WI is seeking a Sales Advocate to help customers find the right wireless solutions and to drive store performance.

This role offers commission-based earnings, training, and a clear path for upward mobility, with opportunities to develop customer service and sales skills in a fast-paced retail environment.

Qualifications

• Clear communication and customer service focus.
• Willing to work evenings, weekends, and holidays.
• Retail experience a plus.
• Must be 18+ and eligible to work in the U.S.
• Reliable transportation to the store.
• Willing to travel to multiple locations within the district.

Responsibilities

• Provide extraordinary customer service by understanding needs.
• Build value with tailored solutions for individuals, families, or businesses.
• Represent Cricket Wireless brand professionally.
• Assist store leaders with operations and daily duties.
• Achieve sales goals and KPIs, with bonuses.
• Participate in outside events and promotions as required.

Skills

Clear communication skills

Attitude and technical aptitude

Exemplary customer service

Retail sales experience

32+ hours/week availability

Reliable transportation

Live within 30 minutes

Computer proficiency

Professional appearance

Social media presence

Job description

Job Details

Job Location: Shawano, WI 54166 Position Type: Full-Time/Part-Time Job Category: Store Sales Mobilelink - Sales Advocate

With over 500 Cricket stores, Mobilelink is Cricket's largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate.

Our Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today!

Why Join the Mobilelink Family?

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days.
• Dental Insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

Role Responsibilities

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
• As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
• Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

Qualifications

• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Working Conditions

• Ability to lift up to 10 pounds.
• Ability to bend, squat, and stretch for purposes of inventory and stocking.
• Requirement to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).
• Ability to work in a fast-paced environment.
• Ability to follow instructions to completion.
• Problem solves under pressure.