Sales Advocate

Paycom - ATS; Gulfport (MS); On-site; USD 26,000 - 38,000; Full time

Job summary

Cricket Wireless in Gulfport, MS, seeks a Sales Advocate to deliver exceptional customer service and build tailored wireless solutions for customers and businesses. You will represent the Cricket brand with professionalism and help achieve store KPIs.

Responsibilities include supporting daily store operations, engaging customers at events when needed, and maintaining a neat appearance. A background in retail is helpful but not required; 18+ and US work eligibility are essential.

Qualifications

• Clear communication skills and a positive attitude.
• Commitment to exemplary customer service, honesty and integrity.
• Retail sales experience is helpful but not required.
• Must be 18+ years old and legally able to work in the United States.
• Ability to work 32+ hours per week including evenings, weekends and holidays.
• Strong social media presence preferred.
• Reliable transportation to the location.
• Live within 30 minutes of home store and be flexible to work at multiple locations within a district.

Responsibilities

• Provide extraordinary customer service by understanding customers' needs.
• Build value by offering tailored solutions for individuals, families, or businesses.
• Represent Cricket Wireless professionally and courteously.
• Assist store leaders with operations and duties.
• Achieve sales goals and KPIs; may earn extra bonus.
• Participate in outside events or community engagements to support customer acquisition and brand growth.

Skills

Communication

Customer service

Honesty & integrity

Attitude

PC/Tech aptitude

Tools

Personal Computer

Job description

Mobilelink - Sales AdvocateWith over 500 Cricket stores, Mobilelink is Cricket’s largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate.Our Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today!Why Join the Mobilelink Family?Unlimited earning potentialUnlimited growth potentialPTO after 90 days.Dental InsuranceHealth insuranceVision insuranceCompany-paid Life InsuranceRole Responsibilities:Provide extraordinary customer service by being compassionate towards and understanding their needs.Build value by offering tailored and thoughtful solutions to fit each person, family, or business.Represent our Company and the Cricket brand with the utmost professionalism and courtesy.Assist our leaders with store operations and duties.Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.Job Qualifications:Clear communication skills- Attitude and technical aptitude.Commitment to exemplary customer service, honesty, and integrityA background in retail sales is helpful, but not required.At least 18 years old and legally able to work in the United States without restrictions.Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.Strong Social Media presence preferred.Must have reliable transportation to the location.Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.Ability to operate a personal computer.Adhere to the Team Color policy while maintaining a neat and professional appearance.Working Conditions:Ability to lift up to 10 pounds.Ability to bend, squat, and stretch for purposes of inventory and stocking.Requirement to stand for long periods of time in order to provide the best customer service (with or without reasonable accommodation).Ability to work in a fast-paced environment.Ability to follow instructions to completion.Problem solves under pressure.