Sales Advisor, RTW - Tom Ford DSA, Bergdorf Goodman

060 SAKS & CO LLC; United States; On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Medical, Vision and Dental insurance

Career advancement opportunities

Job summary

Bergdorf Goodman in New York City is seeking a Sales Advisor to deliver an exceptional client experience while driving personal and team sales performance. This role blends product knowledge with a consultative selling approach to exceed expectations and build lasting relationships.

You will engage clients in a welcoming environment, utilize clienteling tools, promote the InCircle program, maintain visual standards, and support events and trunk shows as the business evolves.

Qualifications

• Commission sales experience required.
• Previous retail experience required.
• Ability to stand, bend, lift, climb stairs.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Greet and approach customers and recommend merchandise.
• Demonstrate follow-up on customer requests and commitments.
• Utilise available clientele tools to communicate with customers and expand business.
• Frequently advise customers of the benefits of the InCircle program.
• Work to develop long term customer relationships.
• Help maintain visual and merchandise presentation standards on the selling floor.
• Ensure audit compliance.
• Demonstrate flexibility to the changing needs of the business.

Skills

Commission sales experience

Retail experience

Customer service

Flexibility

Job description

Job Description:

WHO WE ARE: A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion is a singular destination for discerning customers around the world. BergdorfGoodman.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

YOU WILL BE:

As a Sales Advisor, you are responsible for delivering an exceptional client experience while driving individual and team sales performance. This role combines expert product knowledge with a consultative selling approach to exceed customer expectations and build long-term relationships. The Sales Advisor actively engages with clients in a welcoming environment, leverages clienteling tools and technology to expand business opportunities, and promotes loyalty programs to enhance customer value. In addition, this role supports operational excellence by maintaining visual standards, ensuring compliance, and adapting to the evolving needs of the business

WHAT YOU WILL DO:

Create a welcoming environment by greeting and approaching customers. Recommend merchandise based on product knowledge and customer preferences. Demonstrate follow-up on customer requests and commitments. Create a welcoming environment through graciousness. Utilise available clientele tools to communicate with customers and expand business. Frequently advise customers of the benefits of the InCircle program. Work to develop long term customer relationships. Help maintain visual and merchandise presentation standards on the selling floor. Ensure audit compliance. Demonstrate flexibility to the changing needs of the business.

AS A DSA:

Regular maintenance and re-merchandising of the boutique or area. Timely reporting of vendor specific monthly sales figures to designated vendor representative and Selling Manager. Intensified participation in the planning and execution of trunk shows and/or special events with strategic partnership with both direct and store leadership. Coordinating special orders and reserves with buyer, vendor, and sales associates. Drive your business by developing partnerships with Personal Shoppers and other store associates to promote out of home base selling. Leverage opportunities to regularly host and/or facilitate product knowledge trainings for store associates. Provide consumer feedback to buyer and vendor on a consistent basis. Remain committed for a minimum of 1 year to DSA role to demonstrate measurable business driving capabilities. Contribute between 15-20% of the brand’s total business, committing to drive it with both personal sales and OHB partnerships throughout the store.

WHAT YOU WILL BRING:

Motivated and results driven mindset. Strong, passionate attention to detail. Commission sales experience. Previous retail experience. Ability to stand, bend, lift, climb stairs. Availability to work a flexible schedule based on business need, which will include evenings, weekends and holidays.

YOUR LIFE AND CAREER AT BERGDORF GOODMAN:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate. Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount. Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail]. Salary Range $15.00 - $23.10* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors. Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world class services.