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Bergdorf Goodman, a New York landmark, is seeking a Sales Advisor to deliver an exceptional client experience and drive sales. This role blends expert product knowledge with a consultative approach to exceed expectations and build long-term relationships on the selling floor.
You'll engage with clients using clienteling tools, promote loyalty programs, maintain visual standards, and adapt to changing business needs while contributing to team success and operational excellence.
Job Description:
YOU WILL BE:
WHAT YOU WILL DO:
Create a welcoming environment by greeting and approaching customers.
Recommend merchandise based on product knowledge and customer preferences.
Demonstrate follow-up on customer requests and commitments.
Create a welcoming environment through graciousness.
Utilize available clientele tools to communicate with customers and expand business.
Frequently advise customers of the benefits of the InCircle program.
Work to develop long term customer relationships.
Help maintain visual and merchandise presentation standards on the selling floor.
Ensure audit compliance.
Demonstrate flexibility to the changing needs of the business.
AS A DSA:
Regular maintenance and re-merchandising of the boutique or area.
Timely reporting of vendor specific monthly sales figures to designated vendor representative and Selling Manager.
Intensified participation in the planning and execution of trunk shows and/or special events with strategic partnership with both direct and store leadership.
Coordinating special orders and reserves with buyer, vendor, and sales associates.
Drive your business by developing partnerships with Personal Shoppers and other store associates to promote out of home base selling.
Leverage opportunities to regularly host and/or facilitate product knowledge trainings for store associates.
Provide consumer feedback to buyer and vendor on a consistent basis.
Remain committed for a minimum of 1 year to DSA role to demonstrate measurable business driving capabilities.
Contribute between 15-20% of the brand’s total business, committing to drive it with both personal sales and OHB partnerships throughout the store.
WHAT YOU WILL BRING:
Motivated and results driven mindset.
Strong, passionate attention to detail.
Commission sales experience.
Previous retail experience.
Ability to stand, bend, lift, climb stairs.
Availability to work a flexible schedule based on business need, which will include evenings, weekends and holidays.
YOUR LIFE AND CAREER AT BERGDORF GOODMAN:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate.
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental).
An amazing employee discount.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com .
Salary Range $15.00 - $23.10*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.