Sales Advisor - Ramsey

Vapor Lounge; Coeur d'Alene (ID); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Critical Illness

401K with Company Match

Bonus Program

Profit Sharing

Employee Assistance Program

Discount Program

Employee Discount

Job summary

Vapor Lounge is looking for a Sales Advisor for the VL10 Ramsey Store in Coeur d'Alene, ID. The role offers hourly pay between $18 and $20, with flexible Full-Time/Part-Time shifts.

You will leverage strong customer service and product knowledge to help customers select vaping devices and e-liquids. Greet customers, answer questions, enroll them in rewards, operate the POS, stock shelves, and keep the store clean.

Qualifications

• High School Diploma or GED required.
• At least 1 year of sales or customer service experience preferred.
• Experience with vapor products is a plus.

Responsibilities

• Welcome and greet customers.
• Provide superior customer service with product knowledge and communication.
• Learn about products to inform customers about features, pricing, and return policies.
• Answer questions, recommend products, and address concerns.
• Educate and enroll customers into the rewards program.
• Use the POS system to record sales and discounts; process returns.
• Assist in stocking and inventorying products.
• Maintain store cleanliness to ensure a positive experience.
• Engage in marketing initiatives like signage, flyers, and informing customers of promos.
• May perform other duties as assigned.

Skills

Customer service

Product knowledge

Effective communication

Teamwork

Retail experience

Vape products familiarity

Education

High School Diploma or GED

Tools

POS system

Stock handling

Job description

Job Details: Job Location: VL10 - Ramsey Store - Coeur dAlene, ID, Position Type: Full-Time/Part-Time, Education Level: High School Diploma or GED, Salary Range: $18.00 - $20.00Hourly, Job Shift: Flexible, Job Category: Retail Sales - Customer Service, SUMMARY: Sales Advisor’s utilize their superior customer service skills and extensive knowledge of our products (devices & e-liquid) to assist our customers in identifying the best product(s) to meet their vaping needs. Sales Advisor’s educate our customers regarding the benefits of vaping and assist our customers in transitioning from traditional tobacco products.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Welcome and greet customers.
• Provide a superior customer service experience through demonstrated product knowledge and the ability to communicate effectively.
• Continually learn about products to provide accurate information to customers about features, pricing, and return policies.
• Answer customer questions, recommend products and address customer concerns or issues.
• Educate and enroll customers into our rewards program.
• Effectively utilize the point-of-sale system to capture inventory sold and discounts applied. Process merchandise returns per company policies.
• Participate in stocking and inventorying products and supplies.
• Maintain the cleanliness of the store (grand open ready) to ensure a positive customer experience.
• Actively engage in marketing initiatives including activities such as signage displays and waving, distributing coupons, flyers, pamphlets, and informing customers of promotional offers.
• May perform other duties as assigned and/or required.

Qualifications:

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent.
• A minimum of 1 year of sales and/or customer service experience preferred.
• Experience and/or usage of vapor products preferred.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Demonstrates the ability to quickly learn about products and effectively communicate features and/or benefits of these products.
• Exhibits superior communication skills to listen to a customer’s needs to identify and recommend appropriate products and effectively address customers’ questions and concerns.
• Demonstrates the ability to work as a part of a team with a desire to grow and improve performance through feedback and coaching.

PHYSICAL / ENVIRONMENTAL:

• Good vision is expected for proficient reading of information in print and electronically.
• Must have the ability to stand, walk, and move around the store for up to 100% of workday.
• Occasional bending, squatting, kneeling, climbing, reaching, and stooping.
• Occasional lifting, carrying, pushing, and pulling objects weighing up to 20 pounds.

Company Benefits:

• Medical
• Dental
• Vision
• Life Insurance
• Critical Illness
• 401K with Company Match
• Bonus Program
• Profit Sharing
• Employee Assistance Program
• Discount Program
• Employee Discount