Operations Specialist

Flexcar

Richmond (CA)

On-site

USD 37,000 - 41,000

Full time

3 days ago
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Benefits offered by this job

Paid time off (PTO) up to 80 hours in
Paid sick leave
Company-paid holidays
401(k) with company match (Day One)
Medical, dental, and vision coverage (
Health Savings Account (HSA) and FSA
Life and disability insurance
Weekly pay
Uniforms provided
Employee referral bonus
Employee discount on Flexcar services

Job summary

Flexcar is seeking an Operations Specialist in Richmond, CA, onsite. The role focuses on ensuring vehicles meet quality standards, documenting damages, and supporting daily operations and customer deliveries.

The position is non-exempt, full-time, with overtime per California law. Expect outdoor work at market locations, strong attention to detail, and ongoing use of company technology and devices.

Qualifications

  • Must be 18 years or older.
  • Valid driver’s license with acceptable driving record.
  • Ability to lift and carry tools and materials up to 50 pounds.
  • Willingness to work outdoors in varying weather conditions.
  • Flexibility to work days, evenings, weekends and holidays.
  • Strong time management and multitasking skills.
  • Comfort using smartphone and technology platforms.
  • Strong verbal and written communication skills.
  • Ability to work effectively in a fast-paced, team environment.

Responsibilities

  • Clean and detail a high volume of vehicles to meet company standards.
  • Assess vehicle quality and document damage using company technology.
  • Complete readiness, return, and in-fleet inspections.
  • Take high-quality vehicle photos for website display.
  • Conduct daily inventory scans and assist with reconciliation.
  • Organize and manage vehicle inventory and parking areas.
  • Communicate with team members using company-issued smart devices.
  • Assist with customer vehicle deliveries as needed.
  • Maintain Flexcar facilities and property.
  • Manage assigned projects and tasks as business needs dictate.
  • Safeguard vehicles, company property, and customer information.
  • Comply with Cal/OSHA safety requirements and environmental standards.
  • Accurately complete timekeeping records.

Skills

Attention to detail
Teamwork
Verbal and written communication
Time management
Smartphone proficiency

Tools

Smart devices

Job description

Title:Operations Specialist
Locations: Richmond, CA (Onsite)
Employment Type:Non-Exempt, Full-Time
Compensation:$27 – $29.5 per hour + Plus full benefits (eligible Day One)
AboutFlexcar

Flexcaris reimagining car ownership through a flexible, month-to-month lease model that includes insurance and maintenance. By combining operationalexpertisewith technology, data, and AI, we provide members with a more affordable and convenient alternative to traditional vehicle ownership.

We are committed to investing in your long-term growth and professional development. As a key member of our Operations Team, you play an essential role in ensuring quality, safety, andexceptionalcustomer experience.

Position Overview

The Operations Specialist works closely with frontline teams to ensure vehicles meetFlexcarquality standards and arecustomer-ready. This role primarilyoperatesoutdoors at a market location and requires strong attention to detail, technology usage, and operational coordination.

This is anon-exempt positionand is eligible for overtime compensation under California law, including:

  • Overtime for hours worked over 8 in a workday

  • Double time for hours worked over 12 in a workday

  • Overtime premiums for qualifying seventh consecutive workdays

Essential Functions

Reasonable accommodations will be provided to qualified individuals with disabilitiesin accordance withapplicable law.

  • Clean and detail a high volume of vehicles to meet company standards

  • Assess vehicle quality and document damage using company technology

  • Complete readiness, return, andinfleetinspections

  • Take high-quality vehicle photos for website display

  • Conduct daily inventory scans andassistwith reconciliation

  • Organize and manage vehicle inventory and parking areas

  • Communicate with team members using company-issued smart devices

  • Assistwith customer vehicle deliveries as needed

  • MaintainFlexcarfacilities and property

  • Manage assigned projects and tasks as business needs dictate

  • Safeguard vehicles, company property, and customer information

  • Comply withCal/OSHA safety requirements and environmental standards

  • Accurately complete timekeeping records

Required Qualifications
  • At least 18 years of age

  • Valid driver’s license with acceptable driving record

  • Ability to lift and carry tools and materials up to 50 pounds

  • Willingness to work outdoors in varying weather conditions

  • Flexibility towork days, evenings, weekends, and holidays as business needs require

  • Strong time management and multitasking skills

  • Comfort using smartphone and technology platforms

  • Strong verbal and written communication skills

  • Ability to work effectively in a fast-paced, team environment

Physical Requirements
  • Frequent standing, walking, bending, and lifting

  • Outdoor work exposure to varying temperatures and weather conditions

  • Use of cleaning chemicals and automotive-related materials

Compensation Transparency (California – SB 1162)

The hourly pay range for this position in California is$27.00 – $29.50 per hour.

This rangerepresentsthereasonably expectedpay range for this role within California. Actual compensation will bedeterminedbased on:

  • Experience

  • Skills and competencies

  • Geographic location

  • Internal equity considerations

This position is paid on an hourly basis and is eligible for overtimein accordance withCalifornia wage and hour laws.

Local Ordinance Compliance

Flexcarcomplies withall applicable federal,stateand local employment laws, including but not limited to:

  • California minimum wage and overtime laws

  • San Jose Minimum Wage Ordinance

  • Richmond Minimum Wage Ordinance

  • California Healthy Workplaces, Healthy Families Act

  • Applicable local paid sick leave ordinances

Where local laws provide greater employee protections or benefits than state or federal law,Flexcarwillcomply withthe more protective standards.

Benefits (Subject to Plan Terms and Eligibility)
  • Accrual of up to80 hoursof PTO in the first year (increasing with tenure)

  • Paid Sick Leavein accordance withCalifornia and applicable local law

  • Company-paid holidays

  • 401(k) with company match (Day One eligibility)

  • Medical, dental, and vision coverage (Day One eligibility)

  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options

  • Life and disability insurance

  • Weekly pay

  • Uniforms provided

  • Employee referral bonus

  • Employee discount onFlexcarservices

Work Authorization

Applicants mustbe authorized towork in the United States.Flexcarparticipates in E-Verify where required by law.

At-Will Employment

Employment withFlexcaris at-will. This means that either the employee orFlexcarmayterminatethe employment relationship at any time, with or without cause and with or without notice, subject to applicable law. Nothing in this job description shall be construed as creating a contract of employment.

Equal Employment Opportunity

Flexcaris an Equal Opportunity Employer andcomplies withall applicable federal, state, and local laws, including the California Fair Employment and Housing Act (FEHA).

Flexcarprohibits discrimination and harassment based on:
  • Race (including traits historically associated with race such as hair texture and protective hairstyles)

  • Color

  • Ancestry

  • National origin

  • Religion or creed

  • Age

  • Sex (including pregnancy, childbirth, breastfeeding, and related medical conditions)

  • Gender

  • Gender identity or expression

  • Sexual orientation

  • Marital status

  • Medical condition

  • Genetic information

  • Physical or mental disability

  • Military or veteran status

  • Reproductive health decision-making

  • Any other characteristic protected by applicable law

Flexcarprovides reasonable accommodations for qualified individuals with disabilities andsincerely heldreligious beliefsin accordance withapplicable law.

Job Description Disclaimer

This job description describes the general nature and level of work performed. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties may bemodifiedbased on legitimate business needs and in compliance with applicable law.

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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