Sales Advisor: Elevate the Glasses Shopping Experience

Warby Parker; San Diego (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) retirement plan

Paid time off and holidays

Employee stock purchase program

Parental leave

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional customer service on the shop floor, sharing brand values and styling guidance. You will help customers find eyewear, participate in store initiatives, and contribute to a welcoming, efficient shopping experience.

The role emphasizes fast-paced, high-growth retail with a collaborative team and opportunities to impact the customer journey directly. Training provided, with competitive hourly compensation and benefits for eligible roles.

Qualifications

• Customer-facing experience in a service-minded environment.
• Able to communicate with a variety of people.
• Strong product knowledge and styling advice.
• Proactive, adaptable problem-solver who reacts quickly to situations.

Responsibilities

• Communicate Warby Parker's values and brand on the sales floor.
• Delight customers with exceptional service.
• Demonstrate product knowledge and offer style advice.
• Contribute to reinventing the retail and glasses-shopping experience.
• Support team and customers with readiness and empathy.
• Foster an inclusive culture with respect for all.

Skills

Customer service

Communication

Product knowledge

Teamwork

Problem-solving

Adaptability

Attention to detail

Energetic self-starter

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional customer service on the shop floor, sharing brand values and styling guidance. You will help customers find eyewear, participate in store initiatives, and contribute to a welcoming, efficient shopping experience.

The role emphasizes fast-paced, high-growth retail with a collaborative team and opportunities to impact the customer journey directly. Training provided, with competitive hourly compensation and benefits for eligible roles.