Sales Advisor: Elevate the Glasses Shopping Experience

Warby Parker; Sacramento (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is looking for a Sales Advisor to deliver exceptional service in our stores. You’ll communicate brand values, share product knowledge, and guide customers through eyewear choices while contributing ideas to improve the retail experience.

The role emphasizes teamwork, proactive problem-solving, and strong communication. This position is centered in our California locations and is integral to our customer-centric mission.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly to unexpected situations.
• Positive team player who leads by example and communicates well with diverse people.
• Organized, attentive, and detail-oriented in a fast-paced setting.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Contribute ideas to reinvent retail and the shopping experience.
• Anticipate the needs of team and customers and assist as needed.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer-facing experience

Proactive problem-solver

Team player / lead by example

Effective communication

Organized and detail-oriented

Entrepreneurial spirit

Interest in fashion and technology

Job description

Warby Parker is looking for a Sales Advisor to deliver exceptional service in our stores. You’ll communicate brand values, share product knowledge, and guide customers through eyewear choices while contributing ideas to improve the retail experience.

The role emphasizes teamwork, proactive problem-solving, and strong communication. This position is centered in our California locations and is integral to our customer-centric mission.