Sales Advisor, Bergdorf Goodman

saks; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Medical, vision and dental insurance

401(k) retirement plan

Job summary

Bergdorf Goodman is seeking a Sales Advisor in the United States to deliver an exceptional client experience and drive sales performance. You will combine product knowledge with a consultative approach, engage with clients using clienteling tools, and promote our loyalty programs to enhance customer value.

Join a luxury brand under Exemplar Luxury Group, with opportunities to contribute to visual standards, operations, and evolving business needs in a dynamic retail environment.

Qualifications

• Strong customer service skills required or preferred.
• Ability to build long-term relationships with clients.
• Experience using clienteling tools and technology.

Responsibilities

• Greet and approach customers to create a welcoming environment.
• Recommend merchandise based on product knowledge and customer preferences.
• Demonstrate follow-up on customer requests and commitments.
• Foster a welcoming environment through graciousness.
• Use clienteling tools to communicate with customers and expand business.
• Promote loyalty programs to enhance customer value.
• Develop long-term customer relationships.
• Maintain visual and merchandise presentation standards on the selling floor.
• Ensure audit compliance and adapt to changing business needs.

Skills

Exceptional customer service

Communication

Sales mindset

Tools

Clienteling software

Job description

WHO WE ARE

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street-the crossroads of fashion-is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description

Who We Are

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street-the crossroads of fashion-is a singular destination for discerning customers around the world. BergdorfGoodman.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

You Will Be

As a Sales Advisor, you are responsible for delivering an exceptional client experience while driving individual and team sales performance. This role combines expert product knowledge with a consultative selling approach to exceed customer expectations and build long-term relationships. The Sales Advisor actively engages with clients in a welcoming environment, leverages clienteling tools and technology to expand business opportunities, and promotes loyalty programs to enhance customer value. In addition, this role supports operational excellence by maintaining visual standards, ensuring compliance, and adapting to the evolving needs of the business.

What You Will Do

• Create a welcoming environment by greeting and approaching customers.
• Recommend merchandise based on product knowledge and customer preferences.
• Demonstrate follow-up on customer requests and commitments.
• Create a welcoming environment through graciousness.
• Utilize available clientele tools to communicate with customers and expand business.
• Frequently advise customers of the benefits of the InCircle program.
• Work to develop long term customer relationships.
• Help maintain visual and merchandise presentation standards on the selling floor.
• Ensure audit compliance.
• Demonstrate flexibility to the changing needs of the business.

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits

• We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Salary Range $17.00 - $23.10*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail] .