Sales Advisor

Longchamp; Boston (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Longchamp, a family-owned luxury brand, seeks a Sales Advisor in Boston to deliver a personalized customer experience and uphold the house sale ceremony. The role focuses on achieving individual sales objectives while proactively engaging customers and managing loyalty programs.

You will also support CRM activities and ensure smooth store operations, including stock and deliveries, with precision and independence.

Qualifications

• Experience in delivering personalized customer service in a retail environment.
• Ability to meet individual sales targets (turnover, average basket, conversion rate).
• Experience with CRM actions such as loyalty, customer follow-up, and contact management.

Responsibilities

• Deliver a personalized and memorable customer experience by applying the house sale ceremony.
• Achieve individual sales objectives by adopting a proactive and committed posture.
• Manage current CRM actions (loyalty, customer follow-up, contact) to develop the customer portfolio.
• Ensure store operations (stock management, receipt of deliveries, maintenance of the point of sale) with rigor and autonomy.

Skills

Customer experience

Sales objectives

CRM & loyalty

Stock management

Tools

CRM

Job description

## Sales AdvisorApply: BOSTON: Full time: Posted 15 Days Ago: JR100205Longchamp is a family-owned, independent company driven by optimism and creativity, with a strong international presence.Operating in more than 25 countries and supported by a global network of over 4,000 employees, the Maison continues to grow in France and abroad. To support this development, we are looking for free-spirited, creative, and committed talents who wish to evolve in a demanding yet caring environment. Joining Longchamp means becoming part of a world-renowned family business with more than 70 years of heritage, defined by excellence, innovation, and craftsmanship.By joining our teams, you will help perpetuate Longchamp’s legacy of exceptional craftsmanship while shaping its future. Main activities:* Deliver a personalized and memorable customer experience by masterfully applying the house sale ceremony.* Achieve individual sales objectives (turnover, average basket, conversion rate) by adopting a proactive and committed posture.* Manage current CRM actions (loyalty, customer follow-up, contact) by contributing to the development of the customer portfolio.* Ensure store operations (stock management, receipt of deliveries, maintenance of the point of sale) with rigor and autonomy.