Sales Administrator - Inside Sales

JLG Industries; McConnellsburg (PA); On-site; USD 46,000 - 71,000; Full time

Job summary

JLG Industries, an Oshkosh Company, is seeking an Inside Sales Administrator to manage inbound sales orders from entry to delivery and support the Field Sales and Service team with accurate order information.

The role emphasizes strong customer interfacing, collaboration with Operations, Finance, and GPSC, and clear communication of pricing, delivery terms, and configurations.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s degree in Marketing, Sales, Business, or related field preferred.
• Strong verbal and written communication skills required.
• Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, SharePoint.
• Experience in retail within a manufacturing environment is a plus.

Responsibilities

• Manage inbound sales orders from entry to final delivery.
• Assist Field Sales and Service Team with customer, product, and order information.
• Develop effective communication and positive relationships with internal and external stakeholders.
• Coordinate with traffic to ensure timely delivery.
• Collaborate with Finance to release orders from credit holds and support deal sheet completion.

Education

High School Diploma or equivalent

Bachelor’s degree in Marketing, Sales, Business, or related field

Strong verbal and written communication skills

Proficiency with Microsoft Office (Word, Excel, PowerPoint, SharePoint)

Experience in retail in a manufacturing industry

Tools

Microsoft Office

Job description

About JLG, An Oshkosh Company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world. The Sales Administrator is responsible for managing all incoming sales orders through the sales process from entry to final delivery. This role assists the Field Sales and Service Team along with internal operations by obtaining customer, product, and order information needed to process orders. The Inside Sales Representative position requires the ability to develop effective communication and positive working relationships with a strong focus on customer interfacing both internally and externally.

About JLG, An Oshkosh Company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world. The Sales Administrator is responsible for managing all incoming sales orders through the sales process from entry to final delivery... The Inside Sales Representative position requires the ability to develop effective communication and positive working relationships with a strong focus on customer interfacing both internally and externally.

YOUR IMPACT

These duties are not meant to be all-inclusive and other duties may be assigned.

• Manage inbound sales orders form order entry to final delivery, accountable for compliance with all pricing/terms, and partner with Operations and GPSC to have sales changes completed in a timely manner.
• Manage all customers inquiries regarding quoting, pricing, and configuring machine requests; including pricing, terms, delivery, and freight charges.
• Assist with inbound calls from customer accounts regarding questions on features, benefits, and configurations of any and all products.
• Coordinate with traffic department to ensure timely delivery on products to customers based on expected delivery time.
• Work with the Finance Department to have orders released from credit hold. Also, assist District Sales Managers to ensure deal sheets are properly completed in a timely manner.

Minimum Qualifications

• High School Diploma or equivalent.
• One (1) or more years of experience in customer service, sales, or related field.

Standout Qualifications

• Bachelor’s degree in Marketing, Sales, Business, or related field.
• Ability to encourage and adapt to change quickly.
• Ability to work independently and within a team structured environment.
• Proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.
• Experience in retail in a manufacturing industry.
• Superior level of professionalism.
• Strong verbal and written communication skills.
• Self-motivated and success-oriented.
• Strong customer service skills.
• Experience with evaluating pricing, market trends, and industry requirements.

WORKING CONDITIONS

The following represents general working conditions for this office-based role. Specific conditions may vary depending on business needs and individual circumstances.

• This role is primarily performed in a professional office environment with standard lighting, ventilation, and temperature-controlled settings.
• Duties are largely sedentary, requiring extended periods of sitting and using a computer and telephone.
• Visual acuity to operate a computer and read documents is required, along with auditory ability to participate in virtual and in-person meetings.
• Occasional movement within the office environment is necessary, including walking short distances, standing, or reaching for files.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Pay Range

$46,300.00 - $71,300.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [e-mail].

Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.