Sales Administrator

Kalahari-Resorts-; Wisconsin Dells (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Career growth opportunities with from‑

401(k) matching

Health, dental, and vision coverage

Employee appreciation events

Education assistance programs

Job summary

Kalahari Resorts & Conventions in Wisconsin Dells is seeking a Sales Administrator to provide administrative support and systems management for the sales and catering offices. You will be the first courteous contact for new prospects and existing clients while assisting with marketing and direct sales activities as needed.

As part of the sales leadership team, you’ll embody our Lead with Love promise, delivering professional service, accurate reports, and seamless billing.

Qualifications

• 1-3 years of administrative/office experience in corporate or hotel settings.
• Experience in banquets or catering operations is a plus.
• Strong organizational and communication skills are required.
• Ability to work as part of a team in a fast-paced environment and at times long hours.

Responsibilities

• Provide administrative support and systems management for the sales and catering offices.
• Help with marketing and direct sales activities as needed.
• Run daily reports for department meetings and process invoices from vendors.
• Distribute group bills according to Kalahari standards; greet and assist clients.

Skills

Administrative experience

Team player

Detail oriented

Customer service

Job description

Wisconsin Dells, Wisconsin, United States

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations, we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, communities, treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with Charity: Water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking a Sales Administrator.In this role, your primary objective is to provide administrative support and systems management for the sales and catering offices. In addition, you will provide a pleasant, professional first impression of Kalahari Resorts Sales and Catering to new prospects and existing clients and assist with marketing and direct sales activities as needed. As part of our leadership team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Interact with clients to assist them with requests, greet in a courteous manner, offer proactive hospitality, determine needs, and handle issues or refer to the appropriate staff member to assist them.
• Run daily reports for morning department meetings.
• Review, reconcile and process invoices from vendors.
• Facilitate distribution of group bills via Kalahari standards.
• Responsible for receipt of all incoming calls, greeting, and assisting clients.

What We’re Looking For

• One to three years of administrative/office experience in a corporate business setting or hotel environment helpful.
• Experience in banquets or catering operations is plus.
• Ability to be a team player, detail oriented, energetic, and work with minimal supervision within a fast-paced environment.
• Flexible and long hours are sometimes required, including weekends and holidays.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765