Sales Administrator

KLA; Hillsboro (OR); On-site; USD 51,000 - 86,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) matching

Stock purchase program

Job summary

KLA is seeking a highly organized Sales Administrator to support our sales operations team in Hillsboro, OR. This role coordinates orders, forecasts, reporting, and cross-functional workflows across sales, operations, finance, logistics, and customers to ensure accurate order processing and timely updates throughout the sales cycle.

The successful candidate will have strong Excel skills, experience with SAP or Salesforce, and a proven ability to manage multiple priorities with professionalism

Qualifications

• Minimum 5 years in Sales Administration, Sales Support, Order Management, or related fields.
• Strong Excel skills including data analysis, reporting, pivot tables, reconciliations.
• Experience with SAP/Salesforce or similar CRM/ERP systems.

Responsibilities

• Process and review customer purchase orders and contracts before entry into systems.
• Manage sales order processing, changes, returns, backlog, and order maintenance.
• Create and maintain sales forecasts in KLA systems and align with business goals.
• Coordinate with Account Managers to update forecast data and communicate changes.

Skills

Excel

Pivot tables

Analytical skills

Attention to detail

Communication

Cross-functional collaboration

Customer focus

Education

Bachelor's degree

Tools

SAP

Salesforce

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Semiconductor Process Control (Semi PC) business unit designs, builds, sells and supports a comprehensive product portfolio that ensures high-quality production of the chips that power the technologies of today and the future, including AI, data centers, automotive and electronic devices. Semi PC's differentiated inspection, metrology and data analytic systems discover, characterize and monitor the defects and variations that can affect manufacturing processes across the semiconductor ecosystem, including high-performance logic chips, advanced memory chips, specialty semiconductors, wafers, reticles, advanced packaging, process equipment and materials. Semi PC solves our customers' most critical challenges through a combination of innovative technologies, close collaborations, and a dynamic, global team. Semi PC is looking for talent in research, engineering, sales, marketing, and applications to ensure continued production of leading-edge process control solutions that drive our customers' success.

Job Description/Preferred

KLA is seeking a highly organized and detail-oriented Sales Administrator to support our sales operations team and business units by managing customer orders, forecasts, reporting, and cross-functional coordination. This role serves as a critical link between sales, operations, finance, logistics, and customers to ensure accurate order processing, timely communication, and seamless execution throughout the sales cycle. The ideal candidate will have strong analytical skills, advanced Excel experience, and a proven ability to navigate complex situations while maintaining positive relationships with internal and external stakeholders.

Key Responsibilities

• Review and process customer purchase orders and sales contracts, ensuring all documentation meets required business criteria before entry into company systems.
• Manage sales order processing activities, including new orders, contract changes, returns, backlog management, and order maintenance.
• Create, update, and maintain sales forecasts within KLA systems, ensuring accuracy and alignment with business objectives.
• Partner closely with Account Managers to maintain current forecast data and communicate changes impacting business plans.
• Coordinate with Configuration Analysts to validate system configurations and enter orders into SAP accurately and within established timelines.
• Monitor daily and weekly forecast changes and communicate impacts to Account Managers, Division Planners, and other key stakeholders.
• Collaborate with Logistics, Planning, and Business Units to manage shipment schedules and communicate push/pull requirements.
• Generate standardized reports and perform basic business analysis to support Sales Directors and business leadership.
• Conduct quarterly reconciliations, including:
  • Bookings data validation between SAP and internal systems.
  • Review of shipping performance and on-time delivery metrics.
• Support Business Development Managers with inquiries related to order timing, contractual lead times, and customer commitments.
• Provide customer support as needed, serving as a professional point of contact for order status, delivery schedules, and issue resolution.
• Partner with Field Sales, Marketing, Finance, Trade Services, Planning, and Operations teams to ensure alignment and successful execution of sales activities.
• Participate in special projects and process improvement initiatives that enhance operational efficiency and reporting accuracy.

Qualifications Required

• Minimum 5 years of experience in Sales Administration, Sales Support, Order Management, Business Operations, or a related function.
• Strong proficiency in Microsoft Excel, including data analysis, reporting, pivot tables, and reconciliation activities.
• Experience working with SAP, Salesforce, or similar CRM/ERP systems.
• Excellent numerical aptitude and analytical skills with a high level of accuracy.
• Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Strong communication and interpersonal skills, including the ability to confidently handle difficult conversations and resolve issues professionally.
• Proven ability to collaborate across multiple business functions and organizational levels.

Preferred

• Experience leveraging Microsoft Copilot, AI-enabled productivity tools, or similar platforms to improve efficiency and reporting capabilities.
• Experience supporting sales organizations within a manufacturing, technology, semiconductor, or industrial environment.

What Will Make You Successful

• Strong ownership mentality and commitment to accuracy.
• Ability to analyze data and translate findings into actionable insights.
• Confidence navigating challenging discussions while maintaining positive business relationships.
• Exceptional organizational skills and the ability to balance competing priorities.
• Collaborative approach with a customer-focused mindset and a passion for delivering results.

Minimum Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, Supply Chain, Operations, Marketing, or a related field OREquivalent combination of education and relevant experience

Base Pay Range: $36.93 - $62.79 Per HourPrimary Location: USA-OR-Hillsboro-Beaverton-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [e-mail] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.