Sales Administrative Support, Associate - Premier

Blue Shield of California; California; On-site; USD 46,000 - 64,000; Full time

Job summary

Blue Shield of California is seeking an Administrative Assistant – Sales, Associate on the Premier Accounts team. You will support Senior Account Managers and Account Service Representatives, verify benefits, advance issue resolution, and provide updates for reporting.

This role involves data entry, maintaining client files, coordinating orders for materials, and collaborating with internal operations to meet deadlines.

Qualifications

• Requires a bachelor’s degree or HS diploma with 4 years of relevant experience in lieu of a degree.
• Experience in a health plan or health insurance industry is required.
• Proficiency with Microsoft Office suite is required.
• Experience with sales intake tracking systems and Salesforce is preferred.

Responsibilities

• Coordinate and manage requests from the account management team in a timely and professional manner.
• Enter, maintain, and validate accurate data within applicable systems.
• Maintain complete, accurate client files per established procedures.
• Review client-facing documents (contracts, EOC/SOD/SOB/SBC) with AI tool assistance.
• Coordinate orders for collateral materials and track delivery.
• Support team with day-to-day issues and projects.

Skills

Health plan experience

Sales intake systems (Salesforce)

Education

Bachelor’s degree or HS diploma + 4 years experience

Tools

Microsoft Office

Salesforce

Job description

Your Role

The Premier Accounts team manages all group business with 3,000 or more employees, with nearly 1 million total members. Our strategy to win in the market is to understand and meet the needs of commercial/national public-sector employers, labor trusts, and their consultants in a way that exceeds their expectations by providing easy, understandable interactions and affordable choices through efficient use of premium dollars to establish Blue Shield as the preferred choice in health plans. The Administrative Assistant – Sales, Associate will report to the Manager Account Services. In this role, you will be an integral member of the account management team, connecting Strategic Account Managers and Account Service Representatives with the plan’s internal operations staff. You will verify benefits, help advance issue resolution, and provide account teams with key updates for customer reporting. You will also support account teams with assigned day-to-day issues and requests.

Job Description

Your Role

The Premier Accounts team manages all group business with 3,000 or more employees, with nearly 1 million total members. Our strategy to win in the market is to understand and meet the needs of commercial/national public-sector employers, labor trusts, and their consultants in a way that exceeds their expectations by providing easy, understandable interactions and affordable choices through efficient use of premium dollars to establish Blue Shield as the preferred choice in health plans. The Administrative Assistant – Sales, Associate will report to the Manager Account Services. In this role, you will be an integral member of the account management team, connecting Strategic Account Managers and Account Service Representatives with the plan’s internal operations staff. You will verify benefits, help advance issue resolution, and provide account teams with key updates for customer reporting. You will also support account teams with assigned day-to-day issues and requests.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

Your Work

In this role, you will:

• Coordinate and manage requests from the account management team in a timely and professional manner
• Enter, maintain, and validate accurate and timely data within applicable systems
• Maintain complete, accurate, and organized client files in accordance with established procedures
• Assist in the review and comparison of client-facing documents, such as contracts / agreements, EOC’s, SPD’s, SOB’s, SBC’s with the assistance of AI tools
• Coordinate orders for custom and standard collateral materials and monitor each order through delivery
• Perform additional projects, tasks, and responsibilities as assigned to support team objectives and departmental priorities

Qualifications

Your Knowledge and Experience

• Requires a bachelor’s degree or High School Diploma/GED and 4 years ofadditionalrelevant experience in lieu of a degree
• Requires experience working in a health plan or health insurance industry
• Requires basic experience with Microsoft Office suite of products
• Experience with sales intake tracking systems and software (for example Salesforce) preferred

About Us

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

• For most teams, this means coming into the office two days per week.
• Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in‑office time based on business need.
• For employees with medical conditions that may impact their ability to work in‑office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well‑being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Equal Employment Opportunity

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity or disability status and any other classification protected by Federal, State and local laws.

JOB INFO

Job Identification : 20261993

Job Category : Corporate Support

Posting Date : 2026-10-09T23:50:59+00:00

Job Schedule : Full time

Locations

• Oakland, CA, United States
• CA, United States
• Long Beach, CA, United States
• El Dorado Hills, CA, United States
• Lodi, CA, United States
• Rancho Cordova, CA, United States
• Redding, CA, United States
• San Diego, CA, United States
• Woodland Hills, CA, United States

Pay Range

• Pay Range for California : $33.04 to $46.25
• Pay Range for Bay Area : $37.24 to $52.14

Note : Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate experience, location (California, Bay Area, or outside California), and current employee salaries for similar roles.

Role can be filled by a candidate requiring sponsorship : No