Sales & Account Manager – IT Services

Confianz Global, Inc.; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Confianz Global, Inc. is seeking a Sales & Account Manager to lead the charge in IT services sales. With a focus on consultative selling, the role involves managing client relationships and driving revenue growth with a proven track record of success. Ideal candidates will have a strong background in ERP and AI solutions, along with the ability to develop strategic plans to exceed sales targets. Join a growing family-owned technology company with opportunities for professional growth and a supportive team culture.

Benefits

401(k) with match

Healthcare subsidy

Paid Time Off

Professional growth opportunities

Qualifications

• 7+ years of experience in B2B software or IT services sales.
• Deep understanding of solution selling and consultative sales processes.
• Proficiency with CRM tools.

Responsibilities

• Develop and execute a strategic plan to meet sales targets.
• Manage the full sales cycle, including prospecting and deal closure.
• Act as primary contact for assigned accounts post-sale.

Skills

Consultative Selling

Client Relationship Management

Strategic Planning

Closing Skills

Communication Skills

Education

Bachelor's degree in Business, Computer Science, IT

Tools

CRM tools

Job description

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Experience Range- 7 to 10 years

Location:Charlotte, NC (In-Office)

Salary;Competitive salary + Commission

About Confianz

Confianz is a fast-growing, family-owned technology company headquartered in Charlotte, NC. We specialize in mobile and web app development, AI solutions, and ERP implementations (Odoo & Acumatica). Our mission is to help businesses transform with technology while delivering outstanding customer satisfaction.

Position Overview

We are seeking aSales & Account Manager – IT Serviceswith a proven track record in driving revenue growth through consultative selling of software solutions. This role is key to expanding our client base, managing long-term customer relationships, and delivering consistent business outcomes.

The ideal candidate is a confident closer who understands the nuances of selling ERP, AI, and custom development services. You’ll own the sales cycle end-to-end—from lead generation to contract negotiation—while also managing strategic accounts post-sale to encourage upsell opportunities and long-term retention.

This is anin-office role based in Charlotte, NC.

Key Responsibilities

Sales Strategy & Execution

• Develop and execute a strategic plan to meet and exceed quarterly sales targets.
• Identify high-potential clients in sectors such as manufacturing, distribution, professional services, and government.
• Manage the full sales cycle, including prospecting, discovery, proposal writing, and deal closure.
• Proactively generate new business opportunities via outbound outreach, referrals, events, and partnerships.
• Maintain an active sales pipeline and accurate forecasting in the CRM
• Represent Confianz at industry events, trade shows, and virtual meetings.

Client Relationship Management

• Serve as the primary point of contact for assigned accounts post-sale.
• Conduct regular account reviews and identify opportunities for cross-selling and upselling.
• Act as the liaison between clients and internal teams to ensure satisfaction and smooth delivery.

Proposal Development & Contracting

• Lead proposal creation, solution presentations, and pricing discussions.
• Navigate procurement processes and negotiate contracts confidently and ethically.
• Tailor proposals to align with the business goals, budgets, and technical needs of clients.

Qualifications

• 7+ years of experience in B2B software or IT services sales, ideally within ERP, AI, or custom application development.
• Demonstrated ability to meet or exceed revenue targets with ownership.
• Deep understanding of solution selling and long-cycle consultative sales processes.
• Strong verbal and written communication skills, with experience pitching to C-level executives.
• Knowledge of Odoo, Acumatica, or similar ERP systems is highly preferred.
• Proficiency with CRM tools.
• Bachelor's degree in Business, Computer Science, IT, or a related field preferred.
• Must be based in or able to commute to Charlotte, NC.

Why Join Confianz?

• Join a growth-focused, innovative company with a supportive team culture.
• Work closely with leadership and make a direct impact on revenue and strategy.
• Competitive salary with performance-based commission.
• 401(k) with match, healthcare subsidy, PTO, and opportunities for professional growth.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT System Custom Software Development

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