Sales Account Manager - Downdetector Vertical Hunter

Ziff Davis; United States; On-site; USD 100,000 - 160,000; Full time

Job summary

A leading company in connectivity intelligence is seeking a Sales Director for the Downdetector vertical. This role involves extensive customer engagement, strategic account management, and requires a strong background in IT sales. The ideal candidate will have proven experience in enterprise verticals and a consultative sales approach.

Qualifications

• 5+ years of B2B Sales/Business Development experience in the IT industry.
• Experience with MEDDPICC or consultative/solution selling preferred.
• Strong background in IT/Service Observability, SOC/NOC, or related fields.

Responsibilities

• Identify, qualify, and close new customers within the Enterprise Vertical.
• Act as the client’s primary contact for onboarding new products and services.
• Develop and grow relationships across customer’s business and technical teams.

Skills

Sales Skills

Communication

Account Management

Negotiation

Strategic Planning

Tools

Salesforce

Job description

Sales Director - Downdetector Vertical Hunter

Ookla is a global leader in connectivity intelligence, offering unparalleled network insights through the combined expertise of Speedtest, Downdetector, RootMetrics, and Ekahau. Our datasets combine crowdsourced and controlled, public and private collection methods, QoS and QoE metrics, Speedtest Powered Solutions, and more to unlock correlations and actionable insights—helping organizations optimize networks, enhance digital experiences, and create better connected experiences for end-users.

Our team is passionate and inspired by possibility. We seek team members who love solving problems, are motivated by challenges, and enjoy turning clever ideas into exceptional products. Working with us means using Ookla data and insights to advance our mission of better connectivity for all.

Expectations for Success

• Hunter Role: Extensive experience in identifying, qualifying, and closing new customers within the Enterprise Vertical.
• Responsible for sales activities with new prospects.
• Act as the client’s primary contact for onboarding new products and services.
• Demonstrate product offerings and value propositions via web or in-person meetings.
• Develop and grow relationships across your customer’s business and technical teams.
• Educate and support clients to ensure optimal utilization of our product suite.
• Provide sales support to a customer base comprising seasoned technical staff, engineers, marketing, legal, and procurement personnel.
• Engage with Directors and Senior executives to support their business needs.
• Partner with technical account management and sales teams to review account health and identify growth opportunities.
• Advocate for customer requirements within Ookla, representing their voice internally.
• Continuously develop knowledge of new technologies to support customer growth.

Requirements

• Self-starter with extensive experience in Enterprise verticals such as Finance/Banking, Gaming, Large Enterprise, or other non-telco sectors.
• Strong background in IT/Service Observability, SOC/NOC, or related fields.
• Experience with MEDDPICC or consultative/solution selling preferred.
• At least 5 years of B2B Sales/Business Development experience in the IT industry.
• Ability to travel domestically for client engagements and conferences.
• Excellent verbal and written communication skills across all organizational levels.
• Strategic account planning and execution skills.
• Experience with Salesforce (SFDC).
• Responsible, efficient, and able to work independently.
• Experience negotiating sales contracts with a consultative approach.
• Capable of managing multiple priorities effectively.

About the company

Ziff Davis, LLC, known as Ziff Davis, is an American publisher and Internet company founded in 1927 by William Bernard Ziff Sr.

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