Sales Account Manager (1078)

Fire Safety and Protection; Cantonment (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401k Retirement Plan

Medical, Dental, Vision

Paid Time Off (PTO)

Job summary

Fire Safety and Protection is seeking a Sales Account Manager in Cantonment, Florida, responsible for developing customer relationships and driving business growth. This role involves consultation on life safety and security solutions and ensuring customer satisfaction.

The ideal candidate will have a bachelor’s degree and 2+ years of relevant experience, demonstrating success in meeting sales targets. Comprehensive benefits include paid time off, retirement plans, and health benefits.

Qualifications

• 2+ years of experience in sales, account management, or customer service in life safety or fire protection.
• Demonstrated success in meeting or exceeding sales targets.
• Excellent communication, negotiation, problem solving and presentation skills.

Responsibilities

• Develop and manage customer relationships to drive business growth.
• Meet or exceed sales targets consistently.
• Provide consultations on life safety and security solutions.

Skills

Sales target achievement

Customer relationship management

Communication skills

Negotiation skills

Problem-solving skills

Presentation skills

Education

Bachelor’s degree in business, Marketing, Engineering or related field

Tools

CRM tools

Microsoft Office Suite

Job description

The Sales Account Manager is responsible for developing and managing existing and new customer relationships within the assigned territory. This role plays a key part in driving business growth by providing expert consultation on life safety and security solutions, ensuring customer satisfaction, and achieving sales goals. The Sales Account Manager acts as the primary point of contact for clients, coordinating with internal teams to deliver quality service and compliance‑driven solutions.

Key Responsibilities

• Build and maintain strong, long‑term relationships with clients by understanding their life safety and security needs.
• Develop and execute account plans to grow the business with key clients.
• Identify new business opportunities through proactive engagement with existing, new, and dormant accounts.
• Drive inspection renewals, service agreements, and system upgrade opportunities.
• Serve as the main liaison between the client and internal teams to ensure clear communication and responsive service.
• Consistently meet or exceed sales targets and performance metrics.
• Provide product demonstrations and technical guidance on life safety and security systems such as fire alarms, video surveillance, access control, and intrusion detection.
• Coordinate with installation, service, and design teams to ensure projects are completed to customer satisfaction and on time, within budget, and adhering to customer and regulatory requirements.

Administrative & Reporting

• Complete mandatory daily CRM updates to ensure all activities, contacts, opportunities, and forecasts are accurately recorded each business day.
• Promptly respond to all lead generation inquiries and participate in all meetings scheduled through the lead generation program, ensuring consistent follow‑up and professional engagement with prospective clients.
• Track and report daily metrics.
• Communicate with the team on customer and project changes during daily huddles.
• Provide regular reports on sales activities, opportunities, and forecasted revenue to senior management.
• Stay informed about the latest products, technologies, and regulations related to fire and life safety products.
• All other related duties assigned by your manager.

Qualifications

• Bachelor’s degree in business, Marketing, Engineering, or a related field (or equivalent industry experience).
• 2+ years of experience in sales, account management, or customer service within the life safety, fire protection, or security industry preferred.
• Demonstrated success in meeting or exceeding sales targets.
• Excellent communication, negotiation, problem solving, and presentation skills.
• Proficiency with CRM tools and Microsoft Office Suite.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to travel.

Benefits

Fire Safety and Protection (FSP) provides comprehensive benefits to ensure the wellbeing of our employees:

Company Paid Benefits

• Life/AD&D
• Long Term Disability
• Employee Assistance Program
• Paid Time Off (PTO)
• 7 Paid Holidays, and 1 floating holiday (employee choice)
• Paid jury duty and bereavement leave

Voluntary Health Benefits

• Medical, Dental, Vision
• Voluntary Life/AD&D
• Voluntary Short‑Term Disability
• Supplemental Benefits: Voluntary Accident, Voluntary Critical Illness
• Legal Services
• HSA / Health Care and Dependent Care FSA Plans

Additional Benefits

• 401k Retirement Plan (Traditional & Roth)

Equal Opportunity Employer Statement

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Privacy Notice

We are committed to protecting the privacy and security of your personal information throughout the recruitment process. Information collected as part of your application will be used solely for employment‑related purposes and handled in accordance with applicable privacy and data protection laws. If you choose to apply using a quick‑apply feature, we may use automated technology to help complete and submit your application using the information you provide. This technology is used solely to facilitate the application process and does not evaluate candidates, rank applicants, or make hiring decisions. Your information is not used to train AI models and is retained only as necessary to support the application process.