Sales Account Manager (1043)

Fire Safety and Protection; Norcross (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Life/AD&D

Long Term Disability

Employee Assistance Program

Paid Time Off (PTO)

7 Paid Holidays

Voluntary Health Benefits

Job summary

Fire Safety and Protection is seeking a Sales Account Manager to develop new accounts and maintain client relationships in Norcross, Georgia. The role requires collaboration with technical teams, deep understanding of life safety and security products, and strong communication with clients to meet their needs. You will be responsible for identifying sales opportunities, achieving targets, and providing excellent customer service. Benefits include health coverage, paid time off, and other employee assistance programs.

Qualifications

• Experience in sales and account management, preferably in life safety and security systems.
• Strong communication skills for effective client relationship management.
• Knowledgeable about local, state, and federal regulations related to life safety.

Responsibilities

• Develop and maintain long-term client relationships.
• Identify upselling and cross-selling opportunities.
• Coordinate project implementation and delivery.

Job description

Job Description

The Sales Account Manager works to develop new and potential accounts within a defined territory of Fire Safety and Protection (FSP). The Sales Account Manager will provide expert consultation on products and services, ensure excellent customer service, and serve as the primary point of contact for clients, ensuring that all their life safety and security needs are met.

Client Relationship Management

• Develop and maintain strong, long‑term relationships with clients by understanding their life safety and security requirements.
• Act as the primary liaison between the client and the company, ensuring smooth communication and addressing client concerns promptly.

Sales and Business Development

• Identify opportunities for upselling and cross‑selling life safety and security products and services, such as fire alarms, intrusion detection, CCTV systems, and access control.
• Develop and execute account plans to grow the business with key clients.
• Achieve or exceed assigned sales targets and KPIs.
• Win new clients through new long‑term service agreements or competitive takeovers and retrofits of existing facilities.

Solution Consulting

• Collaborate with the technical team to ensure the solutions provided meet client needs and regulatory requirements.
• Provide product demonstrations and technical guidance to clients regarding life safety and security systems.

Project Coordination

• Oversee the implementation and delivery of life safety and security solutions, coordinating with installation teams and ensuring projects are completed on time and within budget.
• Monitor and follow up on the maintenance and service of existing systems.

Market Research and Reporting

• Keep up to date with industry trends, product innovations, and competitors to provide strategic advice to clients and help shape company offerings.
• Prepare regular sales reports, client updates, and forecasts for management.

Compliance and Regulatory Knowledge

• Stay informed about local, state, and federal regulations related to life safety and security systems (e.g., NFPA, OSHA, UL standards) and ensure solutions comply with these standards.

Company Paid Benefits

• Life/AD&D
• Long Term Disability
• Employee Assistance Program
• Paid Time Off (PTO)
• 7 Paid Holidays, and 1 floating holiday (employee choice)
• Paid jury duty and bereavement leave

Voluntary Health Benefits

• Medical, Dental, Vision
• Voluntary Life/AD&D
• Voluntary Short‑Term Disability
• Supplemental Benefits: Voluntary Accident, Voluntary Critical Illness
• Legal Services
• HSA / Health Care and Dependent Care FSA Plans

Equal Opportunity Employer Statement

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.