Job Title:Sales Account Manager
Territory:Southeast, preference for candidates to be based in GA, NC, or FL
Travel:Up to 50% regular travel
Job Summary:
As a sales manager, for your perimeter, your role is to:
- Manage a $20 MM perimeter covering the Adhesives, Caulks, and Sealants (ACS) market, including: delivering budget, developing & implementing growth strategies, managing 3 major accounts as well as multiple midsize accounts, and delivering key contracts.
- Drive business & market development within North America for the ACS business segment.
- Take charge concerning the management of customers and prospects within the perimeter.
- Drive the commercial strategy for the perimeter.
- Optimize the profitability concerning activities / products offered into the ACS business segment.
Key Tasks & Responsibilities:
- Commercial plan building, execution & monitoring
- Responsible for generating new business in the ACS market.
- Develop a deep understanding of assigned key accounts and manage all aspects of the customer relationship including commercial, technical and service. Ensure that customer expectations are met or exceeded.
- Grow sales in accounts by mapping customer applications, identifying decision makers, developing relationships, and initiating projects. Understand the dynamic between corporate and plant level influencers.
- Direct forecasting activities with the support of supply chain and operations and ensure forecast accuracy.
- Follow a regimented sales process.
- Respond to customer inquiries in a timely manner.
- Adept at gaining commitments at each stage of the buying process.
- Identify and anticipate potential objections to offerings and overcome them.
- Participate in the building of the annual sales plan, budget, and forecast, and be accountable for their execution.
- Monitor performance levels. Troubleshoot and develop action plans when performance issues arise.
- Track and report account activity. Build and manage a sales funnel of developing new business using CRM software.
- Apply the pricing policy vis a vis the assigned accounts.
- Effectively plan customer interactions through agendas and clear objectives.
- Support cash management initiatives, including collections and negotiations, to improve payment terms & DSO.
- Drive new NPD projects in the ACS business segment based on VOC, megatrends, value add, and asset capabilities.
Qualifications:
- Bachelor’s Degree in business, engineering, or science related field plus minimum 5 years of experience in sales
- Proven track record in sales and account management
- Strong business acumen and adept at building high value and complex commercial proposals
- Technical appetite, leadership skills and team-building competence
- ACS market knowledge is a plus
- Value-added solution selling
- Regular and weekly trips (up to 50%)
- Valid US Driver’s license required