Sales Account Manager

UnitedHealth Group; Seattle (WA); On-site; USD 50,000 - 115,000; Full time

Benefits offered by this job

Benefits package

401k contribution

Job summary

UnitedHealth Group is seeking a Sales Account Manager to enroll Medicare beneficiaries residing in skilled nursing facilities into the ISNP plan. This field-based role requires building relationships with facility staff, educating on plan benefits, and achieving enrollment targets across the territory.

Candidates should have licensure in state health insurance or obtain within 90 days, strong sales history, and the ability to travel up to 90% within the local territory.

Qualifications

• Sales experience in meeting or exceeding goals.
• Strong account management, planning and documentation skills.
• Experience with CRM tools or CRM methodology.

Responsibilities

• Enroll Medicare ISNP beneficiaries in the Nursing Home plan.
• Educate facility personnel and generate interest from residents or families.
• Present features and benefits of the plan using traditional sales tactics.
• Meet enrollment targets for the territory.
• Document activities to ensure compliance with Medicare Marketing Guidelines.

Skills

Sales experience

Account management

CRM experience

B2B/B2C sales

Driver's license

Tools

CRM software

Job description

Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team member of our Senior Community Care (SCC) team, we work to provide care to patients in nursing homes, senior housing and assisted living settings. This life-changing work adds a layer of support to improve access to care. We're connecting care to create a seamless health journey for patients across settings. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Sales Account Manager (SAM) is a field-based position charged with enrolling Medicare beneficiaries, residing in a skilled nursing facility into the UnitedHealthcare Institutional Special Needs Plan (ISNP).

Primary Responsibilities:

• Utilize the national sales model to generate leads and enroll beneficiaries into the UnitedHealthcare Nursing Home plan
• Develop and manage account specific strategies to educate and engage facility personnel, resulting in the generation of interested residents and/or families (responsible parties)
• Utilize traditional sales strategies to uncover needs and introduce features and benefits of the plan
• Generate enrollments consistent with targets established for the territory
• Document all activity to ensure compliance with Medicare Marketing Guidelines

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Appropriate state health insurance licensure or the ability to obtain within 90 days of hire
• Ability to maintain licensure and product certification based on policies and procedures
• Experience meeting or exceeding sales goals
• Sales experience in a B2C or B2B setting or experience working in a skilled nursing facility
• Demonstrated account management skills (including planning, documentation and measurement)
• Ability to maintain a state driver's license or arrange for transportation in the field
• Willing or ability to travel 90% throughout the designated local territory
• Demonstrated ability to work a variety of hours, early morning, evenings and weekends, as required by various sales activities
• Driver's License and access to reliable transportation

Preferred Qualifications:

• B2B and B2C experience
• Experience with a CRM or the ability to show technical skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $50,000 - $115,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.