Sales & Account Manager

Stimulus Athletic; Minneapolis (MN); Hybrid; USD 65,000 - 120,000; Full time

Benefits offered by this job

Flexible work environment

Uncapped earning potential

Growth opportunities

Team collaboration

Job summary

Stimulus Athletic seeks a Sales & Account Manager to drive growth through new business development, customer relationship management, and account growth.

This role blends hunting for opportunities with nurturing long-term relationships, collaborating with coaches, athletic directors, and club administrators to tailor apparel solutions for teams. It is a hybrid role including remote work, meetings, and events.

Qualifications

• Experience in sales, account management, business development, customer success, or a related role.

Responsibilities

• Identify and pursue new sales opportunities.
• Build relationships with teams, schools, clubs, leagues, and organizations.
• Generate new business through outbound calls, emails, networking, referrals, and visits.
• Manage opportunities through the sales process and keep records up to date in Monday.com.

Skills

Sales

Account Management

Business Development

CRM Tools

Communication

Relationship Building

Tools

Monday.com

CRM

Job description

Compensation

Consulting Retainer: $65,000

Total On-Target Earnings: $105,000+

Opportunity to increase earnings through new business development, account growth, customer retention, repeat orders, and upsell opportunities

About the Role

The Sales & Account Manager will play a key role in driving growth for Stimulus Athletic through a combination of new business development, customer relationship management, and account growth.

This role is ideal for someone who enjoys both hunting for new opportunities and nurturing long-term customer relationships. You'll work directly with coaches, athletic directors, club administrators, team managers, and organizational leaders to help them find the right apparel solutions for their teams.

This is a hybrid role with a combination of remote work, customer meetings, sales visits, company events, and collaboration with the Stimulus Athletic team.

What You'll Do

New Business Development

• Identify and pursue new sales opportunities
• Build relationships with sports teams, schools, clubs, leagues, and organizations
• Generate new business through outbound calls, sales emails, networking, referrals, and in-person visits
• Conduct outreach and follow-up activities to develop relationships and create new sales opportunities
• Follow up with inbound leads, quote requests, design requests, referrals, and sample requests
• Manage opportunities through the sales process
• Maintain accurate records and notes in Monday.com and other company systems
• Track sales activity and next steps to ensure opportunities continue moving forward

Customer Account Management

• Serve as a trusted advisor throughout the customer journey
• Collaborate with customers to understand their design preferences, team identity, apparel needs, budget, timeline, and product requirements
• Guide customers through the custom apparel design process, product selection, design decisions, budgets, and timelines
• Support online stores, roster collection, order sheets, sizing information, and team ordering processes
• Provide onboarding support for new customers through Zoom, phone calls, and in-person meetings
• Ensure a positive customer experience from first conversation through delivery

Account Growth & Retention

• Maintain relationships with existing customers
• Identify future uniform and apparel needs
• Recommend additional products such as fanwear, warmups, training gear, jackets, polos, socks, and spirit wear
• Develop strategies to increase customer retention and repeat business
• Monitor customer accounts to identify potential issues, upcoming apparel needs, reorder opportunities, and long-term growth opportunities
• Proactively engage customers throughout the year to strengthen relationships and increase retention
• Monitor customer accounts for reorder opportunities and long-term growth potential

Reporting & Process Improvement

• Report on key sales and account metrics, including outreach activity, leads contacted, customer follow-ups, open opportunities, new accounts, closed sales, customer engagement, pipeline status, and revenue projections
• Maintain accurate records and activity tracking within Monday.com and other company systems
• Identify opportunities to improve sales, onboarding, ordering, and account management processes
• Share customer feedback, customer challenges, and market insights with the team

What We're Looking For

• Experience in sales, account management, business development, customer success, or a related role
• Strong communication and relationship-building skills
• Self-motivated and comfortable working independently
• Organized with strong follow-through and attention to detail
• Ability to manage multiple opportunities and customer relationships simultaneously
• Comfortable using CRM and project management toolsNaturally curious and motivated to ask questions, seek feedback, and continuously learn
• Coachable and eager to develop new skills, sales strategies, and industry knowledge
• Resourceful problem solver who takes initiative and looks for ways to improve processes and customer experiences
• Comfortable meeting with customers in person and representing the Stimulus Athletic brand professionally
• Passion for sports, athletics, team culture, or apparel is a plus

Why Join Stimulus Athletic?

• Flexible, independent work environment
• Opportunity to build and grow your own book of business
• Uncapped earning potential
• Growing company with expansion opportunities
• Work with teams, coaches, and organizations that are passionate about what they do
• Make a direct impact on company growth and customer success
• Help shape the future of a fast-growing sports apparel brand

If you're a relationship-focused sales professional who enjoys helping teams succeed and wants to grow alongside an ambitious apparel brand, we'd love to hear from you.