Sales Account Manager

Belfor Environmental; Michigan; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) with match

Medical

Dental

Vision

Disability insurance

Life insurance

Employee Assistance Program

Paid holidays

Paid time off

Job summary

BELFOR Environmental is seeking a Sales Account Manager to develop long-term relationships with customers and oversee sales efforts. You will respond to client inquiries, ensure a positive customer experience, and represent the BELFOR brand at meetings and events.

The role emphasizes building trust, delivering solutions, and driving revenue through proactive account management and market knowledge. A strong focus on customer service and communication is essential.

Qualifications

• Experience in direct sales or account management with a focus on customer relationships.
• Ability to build long-term client partnerships and drive growth.
• Strong communication and negotiation skills applicable to client meetings.

Responsibilities

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients and serve as the main contact.
• Identify opportunities for growth and generate new business.
• Attend client meetings and trade shows as appropriate.
• Provide input to improve sales performance and report results to management.

Skills

Sales experience

Account management

Customer service

Negotiation

Communication

Job description

BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.

Position Overview

Qualified candidates will be responsible for developing long‑term relationships with customers and overseeing sales. As a Sales account manager, you should work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long‑term client relationships. Candidate must be able to sell the BELFOR brand utilizing accepted BELFOR practices and marketing material. You will be required to attend client meetings and trade shows as appropriate.

Responsibilities

• Manage a portfolio of accounts to achieve long‑term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers' individual needs.
• Suggest actions to improve sales performance and identify opportunities for growth
• Generate new business using existing and potential customer networks
• Attend marketing events as required, distribute marketing material as needed
• Set up and take down Marketing displays as needed
• Provide quantitative data to support results of Marketing events to management
• Develop and maintain current knowledge of BELFOR services, industry trends, and competitive information.
• Actively participate in key local industry groups and associations.
• Identify and resolve client concerns in order to grow overall sales.*
• Work as a team with local and national operations to promote customer satisfaction, sales growth, and the success of the entire BELFOR organization.

Requirements

• Present and sell BELFOR services to current and potential clients as directed by Sales and Marketing Account Manager
• Follow up on new leads and referrals resulting from field activity.
• Identify and network with new sales prospects
• Resolve conflicts and provide solutions to customers in a timely manner
• Supervise Sales and Marketing Representatives to ensure sales increase
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
• Work as a team with local and national operations to promote customer satisfaction, sales growth, and the success of the entire BELFOR organization.
• Comprehensive understanding of customer service, principles and practices
• Work under time constraints to meet specific timelines
• Attend BELFOR sponsored operations and safety training courses as required

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions.All information provided will be kept separate from your expression of interest, and will not be available to managers making hiring decisions. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.