Sales Account Manager

Multi-Color Corporation (MCC); Kentucky; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid vacation

Growth opportunities

Job summary

Multi-Color Corporation (MCC) invites you to join its Customer Success Team as a Sales Representative. You will manage relationships with new and existing small to mid-tier customers, drive revenue, onboard new business, and grow year-over-year sales.

Collaborate with Customer Service, Graphics, Production, and Technical teams to ensure seamless operations and exceptional service. This role is primarily office-based or home office-based with extended computer use, periodic travel to customer

Qualifications

• 3+ years Inside Sales or Outside Sales experience within a manufacturing environment
• Proficient with Office 365 (Word, Outlook, PowerPoint, Excel)
• Strong communication and interpersonal skills
• Ability to analyze data, draw conclusions and make recommendations
• Experience using Salesforce CRM preferred but not required

Responsibilities

• Lead day-to-day sales activities for assigned accounts and generate year-over-year growth
• Coordinate marketing communications support and strategies to grow sales
• Assist in budgeting, forecasting, and A/R coordination with accounting
• Document and manage sales activities in Salesforce
• Ensure accurate pricing, order processing, and timely shipping instructions

Skills

Sales experience

Communication

Strategic thinking

Data analysis

Interpersonal skills

Education

Bachelor's degree

Tools

Salesforce

Job description

Build your Career with an Industry Leader Multi-Color Corporation (MCC) is the global leader of premium printed label solutions, helping brands stand out in a competitive marketplace while inspiring positive consumer experiences. With a truly global network of over 12,000 teammates and facilities spanning across more than 25 countries, we strive to combine our global reach with the personalized touch of local service. Come join us as we revolutionize the packaging industry in supporting our customers to help create emotional connections with both established and emerging brands.

As a Sales Representative part of the MCC Customer Success Team, you will be responsible for managing the day-to-day relationships with new and existing small to mid-tier customers. Your primary objective will be to drive increased revenue and profit by onboarding new business and growing year-over-year sales. In this role, you will act as a true Account Manager, coordinating activities between Customer Service, Graphics, Production, Technical, and the Customer to ensure seamless operations and exceptional service.

Why work at MCC:

• Competitive Compensation + SIP
• Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
• Paid vacation and company holidays
• Growth fostering environment, accountable and results oriented culture

Responsibilities:

• Customer Relationship: Consistently communicate and exhibit through service to every customer that they are valued, and their satisfaction is vital to our organization. Use intimate knowledge of the customer's business to be proactive and grow year-over-year sales.
• Lead the overall sales activities of assigned customer accounts, including direct outreach, emails, and coordinating marketing communications support and strategies, while driving the need to grow sales and target new customers.
• Financial: Provide input into the annual plant sales budget and monthly forecast for mid-tier customers. Ensure customer billings and pricing are accurate. Coordinate A/R process with accounting to ensure timely payments from customers. Ensure consolidation of shipping information, including cost management activities.
• Processes: Perform and/or coordinate order process and systems, including but not limited to: Leverage Salesforce platform to document and record key day-to-day sales activities, ensure artwork, job jackets, production estimates, work and shipping instructions are processed in a timely manner in accordance with company standards and a continual focus on process improvement.

Qualifications:

• 3+ years Inside Sales or Outside Sales experience within a manufacturing environment
• College degree strongly preferred; High School diploma or GED equivalent with experience-equivalent required
• Proficient with Office 365 (Word, Outlook, PowerPoint, Excel etc.)
• Previous CRM Salesforce experience preferred but not required
• High level of accuracy, strong attention to detail, ability to multi-task, and excellent interpersonal skills
• Ability to think strategically, analyze data, draw conclusions, make recommendations, and effectively communicate findings
• Must be able to work at a computer, sitting at a desk and using a computer keyboard, mouse, monitor, etc. daily to fulfill duties
• Must be able to move about in office and plant in a safe manner
• Periodic travel to customer sites and other facilities is required

This role is primarily office-based or home office-based, requiring extended periods of sitting, computer use, occasional walking or light lifting, and may involve brief visits to manufacturing areas; reasonable accommodations will be provided as needed.

For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world’s most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.

MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at www.mcclabel.com.

If you need assistance or an accommodation in applying, please contact our Human Resources Department at [e-mail].

Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.