Sales Account Manager

Sine Engineering; Bozeman (MT); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

15 days paid vacation annually

5 personal/sick days per year

Medical Insurance

401(k) Retirement Plan

Job summary

Sine Engineering is seeking an experienced Sales Account Manager to strengthen our presence in the United States. You will manage a portfolio of enterprise, government, OEM, partner, and commercial accounts, coordinating with Engineering, Operations, Finance, and Leadership to win opportunities.

You will lead customer discovery, qualification, quoting, and onboarding efforts while driving growth, retention, and post-sale support.

Qualifications

• 5+ years in account management or related customer-facing roles.
• Experience in B2B/B2G, OEM, aerospace, defense, or related sectors.
• Ability to manage multiple accounts and priorities.

Responsibilities

• Serve as the primary contact for inbound leads, referrals, and assigned opportunities.
• Conduct customer discovery to understand requirements, budgets, timelines, and decision-makers.
• Qualify opportunities using BANT or similar methodologies.
• Complete customer onboarding, due diligence, and KYC processes.
• Coordinate internal resources for technical, commercial, integration, or compliance support.
• Ensure opportunities are accurately categorized and managed through the sales process.

Skills

Account management

Sales

Communication

Organization

Follow-through

Cross-functional collaboration

Tools

Microsoft Dynamics 365

Salesforce

HubSpot

Job description

Sine Engineering builds the technology behind reliable drone autonomy, including communications, navigation, and control systems that enable coordinated multi-drone operations at scale.

More than 200 UAV manufacturers rely on our technologies, and our solutions power many of today's active interceptor operations. Through our dual-use platform, we support civilian innovation while helping democratic nations strengthen their technological advantage.

Any Drone. Any Scale. Anywhere.

We build resilient communication, navigation, and coordination systems for the age of autonomy.

We are seeking an experienced Sales Account Manager to strengthen our presence in the United States.

Key Responsibilities

Sales & Opportunity Management

• Serve as the primary contact for inbound leads, referrals, and assigned opportunities.
• Conduct customer discovery to understand requirements, budgets, timelines, and decision-makers.
• Qualify opportunities using BANT or similar methodologies.
• Complete customer onboarding, due diligence, and KYC processes.
• Coordinate internal resources for technical, commercial, integration, or compliance support.
• Ensure opportunities are accurately categorized and managed through the sales process.

Quoting & Commercial Support

• Prepare and manage customer quotations, pricing requests, proposals, and sales documentation.
• Coordinate with Engineering, Operations, Finance, and Leadership to validate requirements.
• Follow up on quotations and help drive opportunities toward closure.
• Identify risks, exceptions, or unclear requirements and elevate when necessary.
• Maintain accurate documentation of customer commitments and commercial terms.

Account Management & Growth

• Manage a portfolio of enterprise, government, OEM, partner, and commercial accounts.
• Build relationships across Procurement, Operations, Engineering, Program Management, and Executive teams.
• Identify opportunities for account expansion, repeat business, and long-term growth.
• Monitor customer satisfaction, account health, and potential risks.
• Support customer retention through proactive communication and problem-solving.
• Maintain accurate records of accounts, contacts, opportunities, quotations, and activities in CRM systems.
• Track opportunities from qualification through fulfillment and repeat business.
• Support forecasting, pipeline reviews, reporting, and account planning.
• Ensure strong follow-up discipline and data accuracy.

Cross-Functional Collaboration

• Partner with Sales Operations, Engineering, Integration, Production, Supply Chain, Logistics, and Finance teams.
• Support smooth handoffs across teams and alignment with customer expectations.
• Contribute to process improvements, sales playbooks, reporting standards, and best practices.
• Share customer feedback and market insights to support business growth.
• Participate in customer meetings, trade shows, conferences, and partner events.
• Coordinate product demonstrations, evaluations, and technical discussions.
• Represent the company professionally with commercial, government, and industry stakeholders.

Required Qualifications

• 5+ years of experience in account management, sales, business development, customer success, sales operations, or a similar customer-facing role.
• Experience supporting B2B, B2G, OEM, aerospace, defense, technology, public safety, or other complex customer environments.
• Proven ability to manage multiple accounts, opportunities, and priorities simultaneously.
• Experience with customer discovery, qualification, quoting, and sales processes.
• Familiarity with KYC, customer onboarding, and compliance requirements.
• Proficiency with CRM platforms such as Microsoft Dynamics 365, Salesforce, or HubSpot.
• Strong communication, organization, and follow-through skills.
• Ability to work cross-functionally in a fast-paced, high-growth environment.
• Willingness to travel up to 30%.

Preferred Qualifications

• Experience in UAS, autonomous systems, aerospace, defense, robotics, tactical communications, wireless technologies, or related industries.
• Experience supporting both commercial and U.S. Government customers.
• Familiarity with government procurement, defense acquisition, and regulated purchasing environments.
• Experience working with OEMs, channel partners, distributors, or systems integrators.
• Knowledge of RF systems, drone technologies, sensors, or integrated technology solutions.
• Experience with sales forecasting, account planning, customer retention, and process improvement initiatives.

What We Offer

Paid Time Off

• 15 days of paid vacation annually.
• 5 personal/sick days per year.
• Leave accrues on a prorated basis from the employee's start date.

Health & Insurance Benefits

Eligible employees may participate in the Company's standard benefits programs, including:

• Medical Insurance
• 401(k) Retirement Plan

Participation is subject to the terms, conditions, and eligibility requirements of the applicable benefit plans.

The Company reserves the right to amend, modify, or terminate any benefit program at any time, in accordance with applicable plan documents.

Join Us