SALES ACCOUNT MANAGEMENT - Account Manager II

Thatcher Company; Salt Lake City (UT); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Thatcher Company in Salt Lake City is seeking a Sales Account Manager II for the Dairy Industry to manage and grow a portfolio of medium-to-large dairy customers. The role emphasizes strategic account planning, revenue growth, and strong customer relationships, with frequent executive-level engagement.

The successful candidate will conduct pricing reviews, negotiations, and cross-functional collaboration with operations and QA teams, while advocating a safety-first approach and representing the

Qualifikationen

• Bachelor’s degree in Chemistry or a related field with 8–10+ years of relevant experience or
• Master’s degree or equivalent with 7+ years of relevant experience or
• Ph.D. or equivalent with 5+ years of relevant experience.

Aufgaben

• Own a portfolio of medium-to-large customers within key industry segments.
• Establish high-value customer partnerships and drive sustainable revenue growth through executive level penetration initiatives and advanced referral networks.
• Develop and execute account plans to achieve sales growth and margin targets.
• Own portfolio level retention strategy to protect revenue and strengthen partnerships, aiming for near-zero attrition.
• Conduct regular customer visits, technical discussions, pricing reviews, and negotiations.
• Champion a safety-first culture across all client engagements and operational safety standards, integrating risk mitigation principles.
• Identify and secure upsell, cross-sell, and new application opportunities.
• Provide consultative support on chemical applications, product selection, and performance.
• Track market trends and competitive activity; recommend pricing strategies.
• Collaborate with operations, supply chain, and quality teams to resolve service issues.
• Prepare forecasts, pipeline updates, and business reports for leadership.
• Maintain accurate CRM information and manage contract renewals.
• Support launch of new products and programs in target industries.

Kenntnisse

Market economics

Industry trends

Chemical product applications

Negotiation

Communication

Consultative selling

Account growth strategies

Technical requirements translation

CRM systems

Forecasting

Data analytics

Ausbildung

Bachelor's degree in Chemistry or related field

Master's degree in Chemistry or related field

Ph.D. in Chemistry or related field

Jobbeschreibung

Sales Account Manager II-Dairy Industry

The Dairy Account Manager is responsible for managing current customers and growing business with the Food and Dairy segments. The role is an individual contributor role and focuses on sales and account management activities.

Dairy Account Managers are responsible for managing larger or more complex customer accounts and expanding business within food and dairy segments. Acts as a process owner for account planning, revenue growth, and customer relationship strategy.

Job Duties & Responsibilities

• Own a portfolio of medium-to-large customers within key industry segments.


• Establish high-value customer partnerships and drive sustainable revenue growth through executive level penetration initiatives and advanced referral networks.


• Develop and execute account plans to achieve sales growth and margin targets.


• Own portfolio level retention strategy that protects revenue, strengthens partnerships, to achieve near-zero attrition targets.


• Conduct regular customer visits, technical discussions, pricing reviews, and negotiations.


• Champion a safety-first culture across all client engagements and operational safety standards, integrating risk mitigation principles.


• Identify and secure upsell, cross-sell, and new application opportunities.


• Provide consultative support on chemical applications, product selection, and performance.


• Track market trends and competitive activity; recommend pricing strategies.


• Collaborate with operations, supply chain, and quality teams to resolve service issues.


• Prepare forecasts, pipeline updates, and business reports for leadership.


• Maintain accurate CRM information and manage contract renewals.


• Support launch of new products and programs in target industries.

Experience

Candidates must meet one of the following education and experience requirements:

• Bachelor’s degree in Chemistry or a related field, with 8–10+ years of relevant experience; or


• Master’s degree or equivalent in Chemistry or a related field, with 7+ years of relevant experience; or


• Ph.D. or equivalent in Chemistry or a related field, with 5+ years of relevant experience.

Preferred Qualifications

• Experience selling to food, beverage, and/or dairy processing facilities.


• Knowledge of customer procurement processes and contract structures.

Knowledge, Skills, & Abilities

• Strong understanding of market economics, industry trends, and chemical product applications.


• Excellent negotiation, communication, and consultative selling skills.


• Ability to independently develop account and industry growth strategies.


• Ability to translate customer needs into actionable technical requirements.


• Proficiency with CRM systems, forecasting, and data analytics.

Work Environment

This position is regularly performed in an in-person or remote office environment, which means the physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards, with a moderate level of noise. Prolonged periods of sitting and looking at a computer screen with freedom of movement on a regular basis is expected. Minimal physical effort is required but could include: repetitive motion of wrists and fingers; talking and hearing; and handling of light materials and supplies. Regular visits to processing facilities or dairy barns is required (how often is based on customer needs). This position will require travel by planes, trains, auto(auto rental), internationally and overnight up to about 50%.