Sales Account Executive

Pace Analytical Services, LLC; Illinois; On-site; USD 95,000 - 110,000; Full time

Job summary

Pace Analytical Services, LLC is hiring a Territory Sales Representative to promote our instrument calibration, preventive maintenance and repair services for chromatography equipment within a defined region. You will leverage existing relationships to expand market share and retain customers, while delivering technical guidance and tailored solutions.

The role requires strong B2B sales skills, ability to travel up to 30% overnight, and a customer-focused approach.

Qualifications

• Bachelor's degree in business, chemistry, operations, or a closely related field; AND 3-5 years of customer support experience, including experience with complex programs or operations; OR an equivalent combination of education, training and experience.

Responsibilities

• Increases Market Share through new business growth and increases Wallet Share of existing customers in assigned territory.
• Visits customer establishments to evaluate needs or to promote services as needed.
• Negotiates prices or terms of sales or service agreements; quotes prices, credit terms or other bid specifications.
• Contacts new or existing customer to discuss how specific services can meet their needs
• Provides intermediate to complex analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding sales policies, programs and practices.
• Provides guidance and develops recommendations on service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements.
• Assists with receiving customer feedback and coordinating resources and responses as required.
• Analyzes and reviews operations, results, feedback and related sales information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to customers or management.
• Ensures the accuracy of intermediate to complex sales and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies.
• Assists with developing sales or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.
• Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.

Skills

B2B communications

Relationship building

Sales experience

Service sales

Travel readiness

Valid driver's license

Education

Bachelor's degree in business, chemistry, operations, or closely related field

Tools

Salesforce

MS Excel

Job description

Shift: Monday through Friday, 8:30 AM - 5:00 PM

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

SUMMARY

Responsible for promoting and selling Pace services (instrument calibration, preventative maintenance and repair for chromatography instrument) within an assigned territory, leveraging relationships and ensuring customer retention.

Compensation: $95,000.00 - 110,000.00 per year plus bonus

ESSENTIAL FUNCTIONS

• Increases Market Share through new business growth and increases Wallet Share of existing customers in assigned territory.
• Visits customer establishments to evaluate needs or to promote services as needed.
• Negotiates prices or terms of sales or service agreements; quotes prices, credit terms or other bid specifications.
• Contacts new or existing customer to discuss how specific services can meet their needs
• Provides intermediate to complex analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding sales policies, programs and practices.
• Provides guidance and develops recommendations on service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements.
• Assists with receiving customer feedback and coordinating resources and responses as required.
• Analyzes and reviews operations, results, feedback and related sales information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to customers or management.
• Ensures the accuracy of intermediate to complex sales and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies.
• Assists with developing sales or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.
• Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.

QUALIFICATIONS

Education and Experience

Bachelor's degree in business, chemistry, operations, or a closely related field; AND 3-5 years of customer support experience, including experience with complex programs or operations; OR an equivalent combination of education, training and experience.

Required Knowledge and Skills

• Strong understanding of B2B communications and/or sales experience
• Ability to build professional relationships with customers
• Ability to travel overnight up to 30% as needed
• Valid Drivers license
• Strong understanding of MS Office products especially Excel
• Salesforce experience, preferred
• Chromatography experience, highly preferred
• Service sales experience, highly preferred

PHYSICAL/MENTAL REQUIREMENTS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

WORKING ENVIRONMENT

Work is performed in an office setting. Work is subject to travel.

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits

When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

Equal Opportunity Employer

Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.