Sales Account Executive

Integrity Express Logistics; Charleston (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid training

Competitive commissions

Career advancement opportunities

Benefits package

Job summary

Integrity Express Logistics is seeking a trainee in Charleston to master our sales, operations, and customer service foundations. You will participate in a structured training program and begin building a personal book of business under guidance.

The role blends training, prospecting, operational execution, and CRM activities to prepare for advancement to a Logistics Account Executive II (Tier 2).

Qualifications

• High school diploma or equivalent; post-secondary education in business/sales/logistics preferred.
• Strong work ethic in a goal-driven environment.
• Effective problem-solving and high attention to detail.
• Thrives in a fast-paced, evolving setting.
• Self-motivated with willingness to learn and negotiate.
• Positive attitude and strong verbal and written communication.
• Proficient keyboarding and MS Office familiarity.
• Comfort with phone systems and load board software (training provided).
• Sales, customer service or logistics experience is a plus but not required.
• Willingness to complete IEL’s New Hire Training Program.

Responsibilities

• Actively participate in IEL’s new hire training program focusing on foundational sales, operations, and customer service skills.
• Apply feedback to improve performance and increase independence in tasks.
• Utilize IEL Training resources to enhance execution efficiency.
• Meet outbound calls and talk-time targets; prospect and call-checks.
• Build a personal book of business by securing new accounts and nurturing relationships.
• Negotiate rates and bid on future business with guidance from managers.
• Adhere to IEL operational standards and compliance protocols.
• Perform loads, carrier setup, dispatch, and check calls; review invoices and AR.
• Gather paperwork to ensure timely payments; shadow new trainees as needed.
• Develop and strengthen customer relationships to generate residual business.

Skills

Work ethic

Problem solving

Attention to detail

Communication skills

Team collaboration

Microsoft Office

Phone systems

Load board software

Education

High school diploma

Post-secondary education in business/sales/logistics (preferred)

Tools

Load board software

Microsoft Office (Word, Excel, Outlook)

Job description

The Logistics Account Executive, Trainee is responsible for mastering IEL’s foundational sales, operations, and customer service processes through a structured training program, then applying these skills to build and manage a personal book of business. This role combines training, sales prospecting, operational execution, and customer relationship management to prepare for advancement to a Logistics Account Executive II (Tier 2).What You’ll Do:Training & DevelopmentActively participate in IEL’s new hire training program, focusing on foundational sales, operations, and customer service skills.Apply feedback from Sales Management and peers to continuously improve performance.Utilize IEL Training resources to increase independence in task execution.Sales Prospecting & Business DevelopmentMeet outbound calls and talk time daily metrics, including prospecting and check calls.Build a personal book of business by securing new accounts and initiating long-term customer relationships.Negotiate rates and bid on future business, with guidance from managers and mentors.Operational ExecutionAdhere to IEL’s operational standards and compliance protocols (The IEL Way).Perform essential operational tasks, including:Building and posting loadsCarrier sales and setupDispatch and check callsCustomer invoice review and AR follow-upCollect and file all required paperwork to ensure timely and accurate payment.Serve as a resource for new trainees’ post training by demonstrating best practices through call shadowing.Customer Relationship ManagementDevelop and strengthen customer relationships to generate residual and repeat business.Identify when relationships require additional attention and engage managers as needed.Act as a trusted liaison between customers and carriers, ensuring clear communication and alignment of service expectations.What You Bring:Highschool graduate or equivalent required; post- secondary education in business, sales or logistics preferred.Strong work ethic with the ability to stay focused and productive in a goal driven environment.Effective problem-solving skills and high level of attention to detail.Ability to thrive in a fast pace, constantly evolving setting.Self-motivation with a willingness to learn and develop negotiation skills.Positive attitude and strong verbal and written communications skills.Proficiency in keyboarding and comfort using technology, including Microsoft Office Suite (Word, Excel, Outlook).Comfort level working with phone systems and load board software (training provided).Previous experience in sales, customer service or logistics is an asset, but not required.Willingness to complete and successfully pass IEL’s New Hire Training Program.Why You'll Love Working Here:Base pay, bonus opportunities, competitive commissions, and unlimited earning potential. Ask your recruiter what our top LAE’s earn!Paid training with industry experts in the classroom and on the sales floor.Be a part of one of the fastest growing logistics companies in the country with career advancement and relocation opportunities.A collaborative team environment where your wins are celebrated, and your challenges are shared.Team outings, family friendly events, and sales competitions are just some of the ways we show our appreciation.Full-time employees enjoy benefits like Medical, Dental, Vision, Life, PTO, 401k, Pet insurance, Legal insurance, Tuition reimbursement, Student loan repayment assistance, Gym reimbursement, and a generous employee referral program!Your Road to Success Starts Here. Apply Today!We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] or call 1-888-374-5138 ext. 4.US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.