Sale Development Representative (SDR)

Genesee Scientific Corporation; Raleigh (NC); Presencial; USD 56.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) retirement savings

Health care

Paid time off

Comprehensive onboarding

Descripción de la vacante

Genesee Scientific Corporation, based in Raleigh, NC, is seeking a Sales Development Representative (SDR) to expand relationships with existing customers and re-engage inactive accounts. You will drive activity, qualify leads, and schedule meetings for Account Managers using Salesforce to track progress.

The role emphasizes outbound engagement, account management, and collaboration with sales leadership to grow revenue while maintaining high standards of customer service in a life sciences

Formación

• Bachelor's degree in business, science, or equivalent experience.
• 1–3 years of experience in sales, account support, customer development, or customer-facing roles.
• Strong communication skills with outbound calling experience.
• Proficient in Microsoft Office; Salesforce experience or CRM systems required.

Responsabilidades

• Own and manage assigned existing and inactive customer accounts.
• Proactively engage prospects via outbound calls and emails to schedule meetings.
• Meet or exceed weekly and monthly activity targets.
• Document interactions and pipeline in Salesforce.
• Educate customers on Genesee's products, services, and promotions.
• Collaborate with Account Managers and Marketing to deliver a seamless customer experience.
• Continue developing sales skills and life science market knowledge.

Conocimientos

Outbound calling

Account management

Communication skills

Results oriented

Educación

Bachelor's degree

Herramientas

Salesforce

CRM systems

Descripción del empleo

About the Company

As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands‑on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more.

Be part of making a difference

At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast‑growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day.

Role: Sales Development Representative (SDR)

Reports to: Regional Director of Sales

FLSA: Non‑Exempt

Location: Raleigh, NC

Why is this role important at Genesee Scientific?

The Sales Development Representative plays a critical role in developing and expanding relationships with existing customers and re‑engaging inactive accounts. This role focuses on account growth, retention, and long‑term customer success, working closely with Account Managers and Sales Leadership to drive sustained revenue. Success in this role requires consistent daily activity, and disciplined use of Salesforce to document and advance a qualified pipeline.

What will you do:

• Own and manage an assigned book of existing and inactive customer accounts
• Proactively engage prospects and customers through outbound calls, emails, and strategic outreach to identify, qualify, and schedule meetings for Account Managers
• Re‑engage dormant accounts and identify opportunities to restore and grow spend
• Meet or exceed weekly and monthly activity targets: a minimum of 85 daily activities with at least 50% completed as outbound phone calls
• Schedule qualified meetings with prospects using the TIPS framework (Territory fit, confirmed Intent, Purchase authority visible, Solution alignment) and document all criteria in Salesforce prior to the meeting
• Complete a pre‑meeting brief in Salesforce for every scheduled meeting, including TIPS confirmation, prospect's identified need, decision maker name and title, estimated spend, timeline signal, and outreach attribution
• Achieve monthly meeting targets: 20 held meetings and 17 converted (quoted) meetings per month
• Educate customers on Genesee's products, services, promotions, and value proposition
• Drive incremental revenue by engaging in discovery conversations and gaining customer commitment to participate in a future meeting with their assigned Account Manager
• Partner with Account Managers to strategize on key institutional and commercial targets
• Use Salesforce and company‑approved equipment and systems to track all customer interactions, pipeline, and opportunities in real time
• Collaborate with Customer Service and Marketing to deliver a seamless customer experience
• Continue developing advanced sales skills and life science market knowledge through coaching and training

Requirements

What you will bring:

• Bachelor's degree in business, science, or equivalent experience
• 1–3 years of experience in sales, account support, customer development, or customer‑facing roles, experience in Life Sciences a plus
• Strong communication skills with the ability to engage confidently by phone — a significant portion of daily activity involves outbound calling
• Proven ability to manage multiple accounts and priorities with consistency and follow‑through
• Results oriented, strong work ethic and an ability to excel within a rapidly changing and growing organization
• Proficient in Microsoft Office Suite; experience with Salesforce or CRM systems required
• Ability to thrive in a structured, activity‑driven environment and hold yourself accountable to daily and weekly goals

You’ll Be a Great Fit If You:

• Enjoy owning relationships and driving account growth
• Are proactive, organized, and comfortable managing a high volume of outbound activity each day
• Can navigate customer conversations and objections
• Are curious, analytical, and solution‑oriented
• Take ownership of your schedule, your numbers, and your Salesforce hygiene without being prompted
• Are comfortable using technology and data to guide decisions
• Are interested in building a long‑term sales career in life sciences

Work Environment and Schedule:

• This is a full‑time, in‑office position, Monday through Friday

Physical Requirements:

Perform the following tasks, with or without reasonable accommodation:

• Primarily sedentary work on a computer in a climate‑controlled office environment
• Regularly sit for extended periods, with occasional standing, walking, and lifting of up to 25 pounds
• The role may have limited and periodic overnight travel, i.e. trade shows, sales meetings, etc.

At Genesee Scientific, you can have a good job that can grow into a great career. We offer:

• Training and professional growth initiatives, including comprehensive onboarding programs for new team members
• We provide financial well‑being with competitive compensation packages and 401(k) retirement savings plans
• Health care and well‑being programs including medical, dental, vision, life, short- and long‑term disability and employee assistance programs
• Paid time off including vacation, sick and 12 holidays

Base salary $56,000.00 + commission – OTE $85,000.00

Candidates must be legally authorized to work in the United States without the need for current or future employer sponsorship.

Employment offers are subject to successful completion of a background check and pre‑employment drug test.

Genesee Scientific is proud to be an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.