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Summary
Working under the day-to-day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to: receiving, distribution, management of expiration dates, management of inventory in Pyxis storage, repackaging, compounding, filling orders, delivering, and stocking.
Additional and ongoing demonstration of intermediate skills in the practice of pharmacy as defined below are required. The job requires excellent communication skills and a desire to work in a fast-paced environment.
Responsibilities
KEY RESPONSIBILITIES:
- Works Under The Supervision Of Pharmacy Leadership
Career Ladder Criteria (as Applicable By Site):
- Performs Hazardous Compounding
- Performs batch sterility tests
- Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement
- Assists in revising training materials
- Demonstrates Intermediate skill performance by performing at least one of the following:
- Intermediate Purchasing Skills
- Decentralized Pharmacy Services
- Medication Histories
- ADC optimization
Ordering/Receiving:
- Assists with receiving orders from wholesaler
- Scans in delivery
- Properly inventories/stickers delivery to ensure all items are received
- Confirms that each med is "scannable"; involves pharmacist when appropriate
- Helps to maintain proper stock levels of drugs, supplies, and solutions by informing in writing when an item is low
- Repackages medications from bulk to unit-dose when necessary
Compounding:
- Performs calculations for dosing, unit conversions, admixture volumes
- Prepares clean room and sterile products area for daily use
- Follows clean room policies and procedures
- Prepares low and medium risk sterile and non-sterile compounds
- Complies with Universal precautions and uses aseptic technique when compounding
Inventory Management:
- Checks expiration dates inside and outside the department
- Credits and debits patients in Meditech if meds are reordered or returned
- Resolves missing medication issues
- Performs monthly floor inspections to ensure medication integrity
- Ensures all medications are properly labeled
- Properly disposes of medications, hazardous substances, sharps
- Identifies and returns expired meds for credit
- Assists in semi-annual inventory activities
Fills Medication Orders:
- Receives labels and orders, accurately selects drug form and strength
- Retrieves medications from ADC fill list
- Organizes filled meds for checking
- Retrieves medications as requested at the window
- Refills trays and kits (e.g., Code Trays, STEMI kits, anaphylaxis kits)
- Fills OR Machines accurately
Delivers medication:
- Performs routine rounds to patient care areas in a timely manner
- Delivers meds to proper locations (ADC, Med Room, nurse)
- Updates machines with current date
- Outdates meds in ADC at each delivery
- Returns meds from floors when needed
Fills Automated Dispensing Cabinet (ADC):
- Understands loading/unloading processes
- Fills ADC accurately using scanner
- Loads meds neatly without overfilling
- Troubleshoots minor equipment issues
- Reboots equipment as needed
Communication:
- Uses excellent customer service skills to resolve issues
- Answers phones and triages calls needing a pharmacist
- Communicates well with nursing and staff outside pharmacy
Professionalism:
- Maintains professionalism within/outside department
- Builds good working relationships
- Dresses professionally
- Maintains a neat, organized work area
- Acts as liaison outside department if needed
- Complies with HIPAA
- Supports training of new staff
- Manages time effectively
Maintains Logs:
- Documents logs (refrigerators, hood cleaning, eye wash) accurately daily
- Reports omissions or errors
Handle Controlled Substances:
- Maintains accurate records and handoffs
- Reports discrepancies immediately
Management of Time and Resources:
- Completes work timely
- Uses resources efficiently
- Develops effective relationships
- Is reliable (attendance, punctuality)
- Partners with others for positive outcomes
Quality:
- Ensures quality services as part of team
- Offers solutions and improvements
- Produces quality results
- Strives for continuous improvement
Other Information:
REQUIRED QUALIFICATIONS:
- Written and oral communication skills
- Basic math for compounding
- Ability to work in a team
- Problem-solving skills
- High customer service level
- Performs gloved fingertip and media fill test as required
- Courteous, respectful, compassionate interactions
- Responds timely to requests
- Handles interruptions skillfully
- Maintains professional appearance and demeanor
- Strives to resolve customer concerns satisfactorily
Education:
- Maintains licensure, CPhT, and State registration as required
Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran status, or marital status. Brown University Health is a VEVRAA Federal Contractor.
Location: Saint Annes Hospital, USA:MA:Fall River
Work Type: Part Time
Shift: Shift 2
Union: SEIUSA
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