Safety & Security Specialist

Principal Financial Group; Des Moines (IA); On-site; USD 26,000 - 36,000; Full time

Job summary

Principal Financial Group in Des Moines, IA is seeking a Safety & Security Specialist to provide day-to-day protection for our Home Office employees. You will patrol the corporate complex, monitor alarms and access points, and respond to incidents to keep people and property safe.

This role requires 2+ years in security or customer-related work, strong communication, and the ability to act calmly in emergencies. The position is fully onsite at our Des Moines headquarters with a rotating schedule.

Qualifications

• 2+ years in security or related customer service experience.
• Excellent customer service and clear written and verbal communication.
• Strong planning, organizational and time-management skills.
• Familiarity with emergency and security systems; able to learn quickly.
• Ability to stay calm in emergencies and exercise sound judgment.
• CPR, AED certification or ability to obtain certification.
• Able to sit/stand/walk for 8-10 hours; maintain confidentiality.

Responsibilities

• Perform detailed patrols of the corporate complex to ensure a safe environment and verify alarms, doors, CCTV systems.
• Provide visitor assistance and enforce proper access control across campus.
• Investigate incidents involving employees or property and coordinate with police and fire officials as needed.
• Maintain security records and generate incident reports.
• Act as emergency response team member, provide first aid, CPR, and AED as required.
• Support other security duties and special projects as assigned.

Skills

Customer service

Oral & written communication

Planning & organization

Emergency knowledge

Judgment in emergencies

CPR/AED certification

Attention to detail

Stamina for long shifts

Job description

What You'll Do

We’re looking for a Safety & Security Specialist to provide day-to-day security for our Home Office employees.

Here are a few examples of the kinds of things you’ll do:

• Responsible for detailed patrol of the corporate complex to ensure a safe and secure operating environment. This includes regular inspections and verification of functionality of alarms, security doors, elevator phones, CCTVs, etc. Report and assist in the resolution of hazardous or safety related problems.
• Provide a high level of customer service assistance to visitors entering campus and ensure proper access is followed. Knowledge and ability to staff all security posts while monitoring entrances to building, alarm responses and reception duties.
• Responds to and conducts interviews to obtain complete and accurate information regarding incidents occurring involving employees and/or property to include but not limited to criminal actions, vehicle and pedestrian accidents, slip/falls, damaged property, etc. Act as liaison with police and fire officials as needed.
• Maintains appropriate security/safety records and prepares reports as required through the on-line incident reporting form.
• Respond to all requests for assistance. Provide escort service as needed to parking garages and/or flat lots. Assess emergency situations, resolve, or assist in the resolution of conflict in a prompt and efficient manner. Use conflict intervention when needed to prevent situations from escalating.
• Serve as an emergency response team member responding to emergency situations in the corporate complex as needed. Provide first aid, CPR and AED as needed.
• Perform other job-related duties and special projects as required.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Who You Are

• 2+ years of security or customer-related experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Good customer service and oral and written communication skills required.
• Have good planning/organizational and time management skills.
• Knowledge of or ability to attain knowledge of various emergency and security related equipment/systems required.
• Have the ability to prioritize efficiently with little supervision, think and act quickly and calmly in emergency situations and exercise good judgment.
• Able to be certified in CPR, AED (Automatic External Defibrillator) and basic first aid.
• Ability to maintain a high degree of accuracy while being detail oriented.
• Ability to rotate between walking, standing, and sitting for 8-10 hours per shift.
• Ability to maintain confidentiality is essential.

Salary Range Information

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)

$19.18 - $25.58 / hour

Time Off Program

Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness.

Pension Eligible

Yes

Hours/Location

This position is fully onsite and based at our corporate headquarters in downtown Des Moines, IA. The schedule follows a rotating two-week pattern, with employees working five 8-hour shifts (Monday through Friday) one week and four 10-hour shifts (Monday through Thursday) the following week.

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links: Nonimmigrant Workers and Green Card for Employment-Based Immigrants

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.