Safety Process Improvement Specialist

epb, Inc.; Chattanooga (TN); Hybrid; USD 85,000 - 110,000; Full time

Job summary

EPB, Inc. in Chattanooga, TN seeks a Safety Process Improvement Specialist to drive continuous improvement of safety processes across field, facility, and utility operations.

You will partner with Safety Leadership to strengthen compliance, reduce risk, support training and audits, and promote a proactive safety culture. Responsibilities include JHA/RCA-based improvements, safety policy development, CAPA tracking, and metrics reporting.

Qualifications

• 3–5 years in safety/EHS within manufacturing or industrial settings.
• 3–5 years in continuous improvement with safety exposure.
• Experience developing, auditing, and maintaining safety programs (LOTO, JSA, PPE, etc.).
• Experience collecting and reporting safety or operational data to drive action.
• Experience coordinating cross-functional projects and training.

Responsibilities

• Lead continuous improvement initiatives for safety processes across operations.
• Analyze safety procedures and JSAs to identify gaps and reduce risk.
• Develop and standardize safety policies aligned with OSHA, IEEE, NFPA 70E.
• Facilitate lean/six-sigma improvements for high-risk activities.
• Investigate incidents; perform RCA and track CAPAs.
• Maintain safety performance metrics and prepare leadership reports.
• Conduct JHAs, risk assessments, and safety audits.
• Collaborate with engineering, operations, and maintenance on safety in new/updated processes.
• Evaluate equipment/tools for safety controls; deliver safety training.
• Ensure compliance with regulatory training requirements.
• Serve as SME on safety processes and human performance.
• Lead safety committees and emergency planning activities.
• Monitor regulatory changes and update internal processes accordingly.
• Maintain records in safety management systems and disseminate lessons learned.

Skills

Continuous improvement

Safety processes

Root cause analysis

JHA/JSA

OSHA knowledge

Excel data analysis

Cross-functional

Training delivery

Project coordination

AI familiarity

Education

Bachelor’s degree in Business, Safety, Technology, or related

Tools

SiteDocs

Cority

Job description

Job Summary

The Safety Process Improvement Specialist supports the development and continuous improvement of safety processes across field, facility, and utility operations. This role partners with Safety Leadership and cross-functional teams to strengthen compliance, reduce risk, support training and audits, and promote a proactive safety culture.

Duties and Responsibilities

• Lead the identification, evaluation, and implementation of continuous improvement initiatives for safety processes across transmission, distribution, and substation operations.
• Analyze existing safety procedures, work methods, and job safety analyses (JSAs) to identify gaps and recommend enhancements that reduce risk exposure.
• Develop, update, and standardize safety policies, programs, and best practices in alignment with industry standards (e.g., OSHA, IEEE, NFPA 70E) and company requirements.
• Facilitate process mapping and lean/six-sigma style improvement projects focused on high-risk activities such as live-line work, confined space entry, elevated work, and switching operations.
• Investigate safety incidents, near-misses, and unsafe conditions; perform root cause analysis (RCA) using established techniques.
• Develop and track corrective and preventive actions (CAPAs) to address systemic safety issues and prevent recurrence.
• Maintain and analyze safety performance metrics, trends, and leading indicators; prepare reports and presentations for leadership and regulatory bodies.
• Conduct and facilitate job hazard analyses (JHAs), risk assessments, and safety audits for field and facility operations.
• Collaborate with engineering, operations, and maintenance teams to integrate safety requirements for new or updated safety processes.
• Evaluate new equipment, tools, and technologies for safety implications and recommend appropriate controls.
• Design, deliver, and evaluate safety training programs for field personnel and supervisors.
• Assess training effectiveness and ensure compliance with regulatory and company training requirements.
• Serve as a subject matter expert and coach on safety processes and human performance principles.
• Perform regular safety compliance audits and field observations to verify adherence to established processes.
• Monitor legislative and regulatory changes impacting electrical utility safety and update internal processes accordingly.
• Partner with Safety Leadership, Operations, HR, and Union representatives to promote a strong safety culture and employee engagement.
• Lead or participate in safety committees, improvement teams, and industry forums.
• Support emergency response planning and drills related to electrical incidents, hazardous materials, and severe weather events.
• Champion the implementation of safety management systems and behavior-based safety programs.
• Maintain accurate records of safety processes, audits, incidents, and improvement projects in designated safety management systems.
• Develop and disseminate safety alerts, lessons learned, and best practices across the organization.

Education and Experience

• High school diploma required; Bachelor’s Degree in Business, Safety, Technology, or a related field preferred.
• 3-5 years of experience in safety, EHS, occupational health and safety, process safety management, or a related field within a manufacturing, industrial, construction, or regulated environment. Experience in safety coordination, EHS, process improvement, continuous improvement, quality/safety, or business/operations analysis with safety exposure preferred.
• 3-5 years of hands-on process improvement / continuous improvement work, including identifying inefficiencies, mapping processes, implementing changes, and measuring results.
• Demonstrated experience developing, implementing, auditing, maintaining, or improving safety programs and processes (e.g., LOTO, hazard communication, incident investigation, Job Hazard Analysis/JSA, PPE, emergency response, training programs, or compliance documentation).
• Experience collecting, analyzing, and reporting safety or operational data (incident rates, leading/lagging indicators, trends) and using findings to drive corrective or preventive actions.
• Proven ability to coordinate cross-functional projects or initiatives, facilitate training or workshops, and influence teams without always having direct authority.
• Solid experience with Microsoft Office (especially Excel for data analysis/dashboards, Word, PowerPoint) and safety/EHS software or digital tools (e.g., SiteDocs, Cority, or similar platforms).
• Experience applying AI, automation, advanced analytics, or digital tools to improve operational, compliance, or safety workflows is preferred, such as drafting procedures or training materials, analyzing risk or incident trends, supporting audits, or reducing repetitive documentation tasks.
• Hands-on experience identifying AI-driven improvement opportunities, assessing feasibility, supporting pilots or implementations, and maintaining compliant, auditable, and safety-conscious solutions with appropriate human oversight and risk awareness is preferred.
• Experience leading or supporting continuous improvement projects that produced measurable gains in safety performance, efficiency, or program effectiveness is preferred.
• Experience developing or delivering safety training, coaching frontline teams, or supporting initiatives that strengthen safety culture is preferred.
• Project coordination or light project management experience is preferred, including tracking action items, timelines, deliverables, and stakeholder communications.
• Experience in documenting processes, creating standard work, or maintaining controlled documentation systems is preferred.

Certifications & Other Requirements

• Possess and maintain a current, valid driver's license in the state of residence, demonstrate safe and responsible operation of motor vehicles, and remain insurable under the company's insurance policy.
• Familiarity with data visualization/dashboard tools and basic statistical methods for process analysis preferred.
• Exposure to regulated environments (OSHA, NFPA, EPA, or industry-specific standards) and translating regulatory requirements into preferred practical processes.
• Experience with prompt engineering or basic AI tool adoption for knowledge work, including documentation, analysis, or training content creation, preferred.

Disclaimer

• May perform other duties as assigned.
• All employees, pursuant to their job duties, should demonstrate the behaviors of Professional Empowerment and comply with all EPB policies, standards, and guidelines.
• EPB provides electric and communications services, which are considered critical infrastructure by the Department of Homeland Security. This EPB job is essential to support this critical infrastructure and may be required to work onsite or in the field to maintain these services.