Safety Investigations Program Coordinator

Ford; Dearborn (MI); Hybrid; USD 64,000 - 166,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Holidays and leave benefits

Tuition assistance

Vehicle discount program

Job summary

Ford is seeking a detail‑oriented program-management professional to support the Critical Concern Review Group (CCRG) by coordinating investigations, maintaining trackers, and preparing documentation. You will work across Product Development, Manufacturing, Customer Service, Suppliers, and field teams to drive on-time delivery of safety‑defect and compliance efforts.

This hybrid, on‑site role requires strong organization, communication, and problem‑solving skills to manage multiple

Qualifications

• Bachelor's degree in Engineering, Business Administration, Program/Project Management, or a related field.
• Provide dedicated program-management support to the CCRG Chair and Deputy Chair, maintaining trackers, dashboards, and status reports across multiple concurrent safety-defect and compliance investigations.
• Plan, organize, and facilitate investigation-related meetings—building agendas, driving discussion, capturing minutes and action items, and following up with cross-functional stakeholders.
• Assist in preparing investigation documentation, presentations, and reports, ensuring accuracy, completeness, and compliance with document-retention and regulatory requirements.
• Coordinate cross-functional communication and information-gathering among Product Development, Manufacturing, Customer Service, Suppliers, and field organizations to support fact-finding for active investigations.
• Support logistics and coordination for special vehicle and component demonstrations, special tests, and field surveys.
• Maintain and update the team's lessons-learned repository.
• Partner with regional and global teams to help coordinate resolution of worldwide vehicle concerns, ensuring alignment on timelines and next steps.

Responsibilities

• Coordinate day-to-day operational and administrative backbone of safety-defect and compliance investigations.
• Track investigation timelines, action items, and deliverables to keep cases on schedule.
• Schedule, coordinate agendas for, and facilitate investigation-related meetings.
• Prepare presentations, reports, and investigation documentation per retention requirements.
• Support submission of regulatory documentation when necessary.
• Coordinate logistics for demonstrations and field surveys.
• Maintain a lessons-learned repository and feed insights into process improvements.

Skills

Program management

Cross-functional coordination

Regulatory knowledge

Effective communication

Education

Bachelor's degree in related field

Job description

At Ford, we’re defining the future of human mobility with a strong focus on corporate responsibility. If you share this commitment, join the diverse team of passionate professionals within our Sustainability, Environment & Safety group. You’ll be a key contributor to our efforts to provide the technical and regulatory expertise necessary for advancing such critical initiatives as product safety, emissions, fuel economy, vehicle recycling and much more.

In this position...

Project management and product safety investigations support for Critical Concern Review Group (CCRG).

What you’ll do...

This position supports the Critical Concern Review Group (CCRG) team by coordinating the day‑to‑day operational and administrative backbone of safety‑defect and compliance investigations. The role involves:

• Tracking investigation timelines, action items, and deliverables to keep cases on schedule.
• Scheduling, coordinating agendas for, and facilitating investigation‑related meetings.
• Assisting in the preparation of presentations, reports, and investigation documentation in accordance with document‑retention guidelines.
• Supporting submission of regulatory documentation when necessary.
• Coordinating logistics for special vehicle and component demonstrations for technical and non‑technical audiences.
• Maintaining a lessons‑learned tracker to help feed insights back into process‑improvement and recall‑prevention initiatives.
• Applying program‑management tools (project plans, trackers, dashboards, RAID logs) to monitor multiple concurrent investigations and flag risks proactively.

You’ll have...

• Bachelor's degree in Engineering, Business Administration, Program/Project Management, or a related field is prefered.
• Provide dedicated program‑management support to the CCRG Chair and Deputy Chair, maintaining trackers, dashboards, and status reports across multiple concurrent safety‑defect and compliance investigations.
• Plan, organize, and facilitate investigation‑related meetings—building agendas, driving discussion, capturing minutes and action items, and following up with cross‑functional stakeholders.
• Assist in preparing investigation documentation, presentations, and reports, ensuring accuracy, completeness, and compliance with document‑retention and regulatory requirements.
• Coordinate cross‑functional communication and information‑gathering among Product Development, Manufacturing, Customer Service, Suppliers, and field organizations to support fact‑finding for active investigations.
• Support logistics and coordination for special vehicle and component demonstrations, special tests, and field surveys.
• Maintain and update the team's lessons‑learned repository.
• Partner with regional and global teams to help coordinate resolution of worldwide vehicle concerns, ensuring alignment on timelines and next steps.

Even better, you may have...

• PMP, CAPM, or similar program/project management certification.
• Experience coordinating cross‑functional meetings or facilitating task forces in an engineering, automotive, or regulatory environment.
• Familiarity with safety, quality, or compliance investigation processes.
• Strong organizational, communication, and problem‑solving skills with the ability to manage multiple priorities simultaneously.

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage.
• Flexible family care days, paid parental leave, new parent ramp‑up programs, subsidized back‑up child care and more.
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.
• Vehicle discount program for employees and family members and management leases.
• Tuition assistance.
• Established and active employee resource groups.
• Paid time off for individual and team community service.
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 5 and ranges from $65,100-$109,300., This position is a salary grade 6 and ranges from $74,300-$124,500., This position is a salary grade 7 and ranges from $86,600-$144,900., This position is a salary grade 8 and ranges from $99,100-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Internal applicants: moving into this role may result in an adjustment to your current compensation based on the posted pay range for this role, taking into consideration your qualifications and other relevant factors.

For more information on salary and benefits, https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week. #LI-Hybrid #LI-RZ1