Safety By Design Policy Expert, Developer Platform

Discord; San Francisco (CA); On-site; USD 192,000 - 216,000; Full time

Job summary

Discord is seeking a Safety By Design Policy practitioner to enhance product safety and user experience. The role involves collaboration across teams to mitigate risks associated with APIs and SDKs, ensuring responsible product development. Candidates should have a strong background in safety policies and a passion for technology's impact on society.

Qualifications

• At least 3 years’ experience working on APIs, SDKs, or third-party integrations.
• Experience in responsible product development or trust & safety product.
• Familiarity with Discord is a plus.

Responsibilities

• Partner with cross-functional teams to identify safety risks and build mitigations.
• Own the Discord Developer Policies for API and SDK usage.
• Write user-facing communications about safety features.

Skills

Collaboration

Flexibility

Empathy

Education

Bachelor’s degree or equivalent education

Job description

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

We are looking for a rigorous and empathetic Safety By Design Policy practitioner who is passionate about understanding and shaping technology’s impact on our users and society. As a member of the Product Policy organization, you will lead our efforts to build safe products in collaboration with Product and Engineering, focused on Discord’s public API, SDKs, and our developer ecosystem. You will report to the Senior Manager, Safety By Design Policy.

What You'll Be Doing

• Partner with Product, Engineering, Legal, Design, Developer Compliance, Developer Relations, and other cross-functional roles to identify safety risks and opportunities in new visible and invisible product changes; work with those teams to build mitigations into the product design and contribute to product strategy.
• Own the Discord Developer Policies, governing the acceptable uses of our public API and SDKs by third-party developers, in close collaboration with the Developer Compliance and Legal teams.
• Build and maintain knowledge about Discord’s public API, SDKs, products, internal tools, infrastructure, and developer ecosystem of third-party applications.
• Work closely with the Safety cross-functional group (Safety XFN) to evaluate the policy and enforcement impacts on new product changes, and scope the necessary requirements to support those teams.
• Support the development of responsible product development content, such as training, guides, talking points, strategies, and presentations, for engagement with internal and external stakeholders.
• Write user-facing communications to explain our products and safety features through blog posts, Help Center Articles, and other resources.

Please note: Potential exposure to sensitive or graphic content, including but not limited to vulgar language, violent threats, pornography and other graphic images.

What you should have

• At least 3 years’ experience working on APIs, SDKs, app stores, middleware, open source, or other third-party integrations.
• Experience working on relevant issues, preferably responsible product development, trust & safety product, advocacy for marginalized communities; or similar functions in non-profit, community organizations, or tech.
• Bachelor’s degree or equivalent education / experience
• Passion for understanding and mitigating the unintended impact of the online communication services on users and society.
• Experience working directly with product, engineering, design, research partners, or multiple stakeholders at the same time.
• Attitude of collaboration, flexibility, and always questioning your assumptions.

Bonus Points

• Programming experience is not required, but it may be helpful in demonstrating proficiency with APIs.
• Familiarity with Discord
• Experience in international social issues or policy development
• Multilingual

#LI-Remote

The US base salary range for this full-time position is $192,000 to $216,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord?

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

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