Safety And Training Manager

Worldwide Flight Services (WFS); Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Worldwide Flight Services (WFS) is seeking a Manager of Safety and Training to lead safety, security, and training across warehouse and ramp operations. The role ensures adherence to corporate policies, airline and customer expectations, and regulatory mandates while optimizing efficiency and security.

Responsibilities include guiding managers, coordinating training schedules, conducting investigations, and overseeing injury management, security audits, and incident reporting.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Minimum 5 years of aviation and warehouse operations experience.
• Knowledge of OSHA regulations, ADA, and ergonomics best practices.
• Experience with safety management systems (SMS).
• Ability to manage sensitive information and respond to incidents.

Responsibilities

• Lead comprehensive safety, security, and training programs across warehouse and ramp operations.
• Ensure compliance with corporate, airline, customer, and regulatory requirements (FAA, TSA, OSHA).
• Lead investigations for safety incidents and implement corrective measures.
• Provide guidance and training to managers and supervisors on safety best practices.
• Oversee training schedules and allocation of training resources.
• Manage injury follow-up processes, return-to-work coordination, and accommodations.
• Conduct regular security audits and incident investigations; report findings.
• Hold monthly safety meetings to promote a safety-driven culture and identify hazards.
• Drive strategic projects for injury prevention and risk reduction.

Skills

Safety leadership

Incident investigation

Training program management

Injury management

Safety culture development

Education

Bachelor’s Degree or equivalent

Job description

The Manager of Safety and Training leads comprehensive safety, security, and training programs across warehouse and ramp operations. Your primary responsibility is ensuring all operations meet or exceed corporate policies, air carrier requirements, customer expectations, and regulatory mandates while maintaining optimal efficiency and security standards.

Responsibilities:

• Champion a culture of safety excellence through innovative training and engagement initiatives.
• Ensure safety protocols are consistently followed across warehouse and ramp operations, aligning with corporate, airline, customer, and regulatory requirements (FAA, TSA, OSHA).
• Lead investigations for safety incidents to identify root causes and implement corrective measures to prevent future occurrences.
• Provide guidance and training to station managers and supervisors on best practices in safety, behavior-based safety, and incident prevention.
• Oversight of the training schedule to ensure new hire training aligns with operational requirements and recurrent training is completed on time.
• Manage training resources to allocate and optimize training facilities and instructional personnel.
• Key contact for all on-duty injury follow-ups, maintain clear communication and support affected employees. Monitor injured employees’ recovery progress and coordinate necessary medical updates. Manage workplace accommodation, return to work, and injury follow-up processes dedicated to employee well-being.
• Conduct routine physical security audits and investigate policy breaches, security incidents, and loss events. Lead confidential investigations and deliver timely reports on theft, fraud, workplace violence, and critical incidents
• Hold structured monthly safety meetings to maintain a strong safety culture, meet regulatory requirements, and identify hazards before they cause incidents.
• Drive strategic projects aimed at injury prevention and risk reduction across the organization.
• Influence behavior and foster a safety-first mindset at all levels of the division.
• Bachelor’s Degree or equivalent work experience
• Supports 24/7 operations, may need to respond to safety and security events outside of regular business hours.
• 5 years of experience in operations in aviation and warehouse
• 5 years of ramp safety experience
• 5 years of experience in law enforcement, loss prevention, or other related field
• 3 years of experience in disability management, worker’s compensation, or related field
• Knowledge of OSHA regulations, ADA, and best practices in injury management and ergonomics
• Demonstrated ability to manage sensitive information
• Strategic thinker with a proactive, hands-on approach
• Data-driven mindset with experience using safety management systems (SMS).
• Crisis management and emergency response planning expertise.

Preferred Skills:

• Safety Leadership & Compliance Expertise
• Incident Investigation & Root Cause Analysis
• Training Program Management & Facilitation
• Employee Injury Management & Return-to-Work Coordination
• Influence, Communication & Safety Culture Development