Safety and Security Officer - Unity Hospital, Security (Full-Time, Evenings, Weekend Rotation)

Rochester Regional Health; Town of Greece (NY); On-site; USD 27,000 - 38,000; Full time

Job summary

Unity Hospital is seeking a Safety and Security Officer to patrol its campus, monitor access, assist patients and visitors, and respond to routine and emergency incidents. The role requires maintaining a professional demeanor under pressure and delivering courteous, customer-focused service across departments.

The position is full-time, evenings with weekend rotation, based at Unity Hospital in Rochester, NY.

Qualifications

• High school diploma or equivalent.
• 6 months experience in Law Enforcement, Corrections, Military, or Security.
• NYS Security Guard License.
• Valid NYS Driver’s License.
• Excellent communication skills and customer-focused attitude.

Responsibilities

• Patrol facilities and maintain a visible security presence.
• Monitor entrances and exits; screen and assist visitors as needed.
• Respond to routine and emergency incidents; manage access and deter disturbances.
• Provide respectful interactions with patients, staff, and visitors; uphold professional standards.

Skills

Strong communication

Customer-focused

Professional demeanor under pressure

Public safety mindset

Education

High school or equivalent

NYS Security Guard License

Valid NYS Driver’s License

Job description

Job Title: Safety and Security Officer - Unity Hospital, Security (Full-Time, Evenings, Weekend Rotation)Department: SecurityLocation: Unity Hospital - 1555 Long Pond Road, Rochester, NY 14626Hours Per Week: 40Schedule: Evenings, 3:00 PM - 11:30 PM, including weekend rotationSUMMARY: The role plays a key role in maintaining a safe, secure, and welcoming environment across Rochester Regional Health facilities. Responsibilities include patrolling assigned areas, monitoring facility access, assisting patients and visitors, and responding to both routine and emergency situations. Officers are expected to deter aggression, enforce safety protocols, and communicate effectively with diverse populations. This position requires professionalism under pressure and a strong commitment to customer service and public safety.RESPONSIBILITIES:Ensure Safety and Security: Maintain a visible security presence, respond to routine and emergency incidents, patrol facilities, and prevent unauthorized access or disturbances.Access and Visitor Control: Monitor entrances and exits, assist and screen visitors, and ensure proper admittance processes are followed.Incident Response: Respond to and manage incidents involving violence, hazards, or emergencies; protect evidence and communicate effectively with appropriate personnel.Customer Service: Provide respectful, courteous interactions with patients, staff, and visitors while representing the organization professionally.Compliance and Conduct: Uphold grooming and uniform standards, identify safety hazards, demonstrate age-related care competency, and perform additional duties as needed.REQUIRED QUALIFICATIONS:High school diploma or equivalent6 months experience in Law Enforcement, Corrections, Military, or SecurityNYS Security Guard LicenseValid NYS Driver’s LicensePREFERRED QUALIFICATIONS:Strong interest in safety and security, public safety, or law enforcementExcellent communication skills and a customer-focused attitudeAbility to maintain a professional demeanor in high-stress or emergency situationsDemonstrated interest in security, safety, or law enforcementEDUCATION:LICENSES / CERTIFICATIONS:PHYSICAL REQUIREMENTS:Heavy - This category includes physically intensive work such as lifting heavy materials (up to 100 lbs.), climbing ladders, crawling into tight spaces, and working on uneven, slippery, or elevated surfaces. Employees must demonstrate strong motor coordination, balance, and spatial awareness to safely operate tools and equipment. High visual and auditory alertness is required, especially in areas with moving machinery. Emotional demands are moderate, focusing on hazard recognition, task accuracy, and adherence to safety standards. Environmental exposures may include extreme temperatures, dust, fumes, loud noise, and mechanical hazards. Personal protective equipment (PPE) and periodic physical examinations are often required.For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.PAY RANGE:$23.75 - $23.75CITY:RochesterPOSTAL CODE:14626The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.