Saddle Shop Retail Sales Associate

King Ranch Ag; Fort Worth (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

King Ranch Ag is seeking a part-time Customer Service Associate in Fort Worth, TX. This role involves assisting customers, maintaining a hospitable store environment, and processing sales. Ideal candidates will have retail experience and a passion for customer service and the King Ranch brand.

Qualifications

• 1 year of retail or customer service experience required.
• Must have excellent verbal and written communication skills.
• Genuine interest in King Ranch brand and products is a plus.

Responsibilities

• Assist customers in selection of goods and provide professional service.
• Adhere to company policies and maintain sales transactions.
• Promote knowledge of King Ranch history to customers.

Skills

Customer Service

Up-selling

Problem Solving

Attention to Detail

Communication

Team Player

Flexibility

Education

High School Diploma

Tools

Shopify

NetSuite

Oracle

Job description

• Locations 128 E. Exchange Avenue, Suite 530, Fort Worth, TX, 76164, US (On-site)
• Job Schedule Part time
• Regular or Temporary Regular
• Organization 1853 Brands, King Ranch Enterprise

Job Description

What to Expect in the Role:

• Assist customers in the selection of goods ensuring that each customer receives professional service in person and on the phone. Be proficient with up-selling and cross-selling merchandise.
• Provide a friendly, professional, and inviting environment for customersto demonstrate a hospitality-based approach to retail. This includesgreeting and acknowledging customers as well as engaging in meaningful conversations.
• Demonstrate solid product knowledge, including function and care.
• Maintain an awareness of all merchandise promotions, sales, and advertisements.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Assist in processing and replenishing merchandise. Participate in receiving and monitoring floor stock.
• Adhere to all Company policies, procedures and practices including signing, pricing, and loss prevention.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Communicate customer requests to management.
• Promote and answer questions about the history of King Ranch to customers.
• Transfer and stock materials for the store.
• Stamp (personalize) selected leather goods.

What We Will Be Needing From You:

• Must be able to work a flexible schedule including weekends and holidays.
• Must have 1 year of retail or customer service experience. Previous experience in luxury goods or in the outdoor industry is a plus.
• Ability to work in a fast-paced environment and pick up information quickly.
• Ability to effectively problem solve and resolve conflicts within a retail environment.
• Team Player.
• Genuine interest and enthusiasm in the King Ranch brand, leather goods, the outdoors, craftsmanship, apparel, etc. or willingness to learn.
• Meticulous attention to detail in all aspects of work, from product handling to customer interactions.
• Excellent verbal and written communication skills including how to engage customers.
• Must have a high school diploma.
• Technical background in platforms such as Shopify, NetSuite, and Oracle is a plus.

About Us

Not Just Cowboys…but we have those too!

To attract and retain the best talent possible, King Ranch, Inc. is committed to providing a culture focused on our core values, which include being a team player, honesty, accountability, willingness to learn and excellence. These aren’t just words to us, they are us! Our employees give their best each and every day to safeguard the legacy we have been entrusted with. If this sounds like something you would like to be a part of we encourage you to apply and join the King Ranch team.