Sacramento Public Library is hiring : Library Security Officer in Sacramento

Sacramento Public Library; Sacramento (CA); On-site; USD 45,000 - 62,000; Full time

Job summary

The Sacramento Public Library seeks a Library Security Officer to support safety initiatives. This role involves routine patrols, collaboration with law enforcement, and ensuring compliance with library policies. Ideal candidates possess a high school diploma and experience in customer service and safety/security. A commitment to maintaining a positive atmosphere is essential.

Benefits

Complete benefits package

Health care

Dental and vision insurance

Retirement plans

Paid holidays and vacation

Qualifications

• High school diploma or equivalent required.
• Six months experience in a customer service position preferred.
• One year experience in safety or security environment preferred.

Responsibilities

• Conducts routine patrols of library buildings to ensure safety.
• Intercedes with patrons to enforce compliance with library policies.
• Prepares reports on incidents and assists with training staff.

Skills

Customer service

Communication

Initiative

Organization

Conflict resolution

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Salary : $45,676.80 - $61,214.40 Annually

Job Type : Full-Time

Job Number : 2025-5-LSECOFF

Department : Safety & Security Department

Opening Date : 05 / 27 / 2025

Closing Date : 6 / 30 / 2025 11 : 59 PM Pacific

Description

The Library Security Officer supports the development, implementation and administration of the Sacramento Public Library's safety and security initiatives. Collaborating with the Safety and Security team and the Safety Manager, the Library Security Officer is a vital support role that helps maintain safety for our public patrons and our staff members.

Our ideal candidate has experience working with the public in a public sector role, knows how to take initiative while following Sacramento Public Library's policies and procedures, is able to work collaboratively, and can maintain a calm and safe atmosphere while demonstrating exemplary customer service to our internal staff members and public patrons.

Examples of Duties

• Conducts routine patrols of the interior and exterior of library buildings; monitors buildings for unauthorized and suspicious activities; reports security and hazardous conditions to Library management; Communicates local law enforcement emergency events identified through local broadcasts and alerts, notifications and in-person reports.
• Intercedes with patrons who fail to comply with the law and / or Library rules and policies; explains rules and policies to patrons; solicits patron cooperation and compliance; enforces correction of infractions through verbal warning; de-escalates sensitive situations.
• Works with local law enforcement, and / or emergency medical services as needed.
• Prepares exclusion and incident / accident reports; provides advice to staff on how to complete reports; debriefs staff on security incidents and issues; assists with providing training to staff regarding safety, security, and loss prevention.
• Consults with and supports staff, supervisors and managers with internal workflow, patrons, or other work issues in order to ensure effective library operations.
• Assists with the development of security, operations, and emergency policies and procedures.
• Identifies conditions that are hazardous to the safety of the staff and the public and takes actions to mitigate those hazards.
• Coordinates removal of hazardous materials and substances.
• Provides guidance on proper opening and closing procedures.
• Works with management and staff to implement loss prevention, access control procedures and surveillance and investigative activities.
• May serve as the point person in emergency or disaster situations; may act as a liaison concerning safety and security issues between library locations and neighboring businesses; may act as a liaison between the library and contract security personnel.

Typical Qualifications

EDUCATION AND EXPERIENCE

• High school diploma or equivalency is required.
• Six months experience in a high-volume, customer-service position is preferred.
• One (1) year of recent experience in maintaining, supporting and / or working in safety and / or security environment is preferred.

Knowledge, Skills and Abilities :

• Knowledge of Sacramento Public Library's policies and procedures;
• Knowledge of security and safety policies, procedures and programs;
• Knowledge of effective investigation methods;
• Ability to effectively use productivity software, internet resources and email;
• Ability to take initiative to resolve issues;
• Ability to communicate effectively both orally and in writing in a clear and concise manner;
• Ability to effectively and efficiently organize, track and maintain incident reports, records and other relevant information;
• Acts as a representative of Sacramento Public Library to the public;
• Effectively train others on safety policies and practices;
• Establish and maintain effective working relationships; work independently as well as part of a team;
• Establish priorities and organize workload effectively and efficiently, while paying attention to detail;
• Maintain a calm atmosphere and effectively handle emergency situations which may occur;
• Maintain the confidential nature of sensitive information;
• Model and maintain a positive work environment; maintain composure and work effectively under pressure.

Supplemental Information

OTHER REQUIREMENTS

Personal transportation for job-related travel.

For more information on this position, visit the Library Security Officer job description

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

Part-time employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis.

To learn more details, visit our benefits page.

The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

• Yes, I understand and agree

Do you have personal transportation for job-related travel?

Which statement below best describes the highest level of education you have completed?

• High school graduate, diploma or the equivalent (GED)
• None

Please describe your experience working in a safety and / or security role.

This position requires regular availability from Tuesday through Saturday. Are you able to consistently commit to this schedule? Please explain.

This position may involve using computer tools such as Microsoft Word, Excel, Outlook email, confidential databases, and online reporting systems. Can you provide examples of how you have used items such as these in past roles, and how comfortable are you when working with them?

Required Question

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Library Hiring Library • Sacramento, CA, United States