SAAS Project Manager

On-Demand Group; Orlando (FL); Remote; USD 89,544 - 103,320; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) retirement plan

Job summary

A healthcare solutions provider is looking for a Project Manager to join their PMO Team. This remote role involves managing client relationships and executing software implementation projects. Ideal candidates will have 3-5 years of experience with SaaS implementations and excellent communication skills. The position offers a competitive hourly rate and a comprehensive benefits package.

Qualifications

• 3-5 years of experience managing client-facing software projects.
• Experience with pharmaceutical or related industries is preferred.
• Proven ability to manage complex software implementations.

Responsibilities

• Effectively manage client communications and expectations.
• Define implementation projects and execute tasks.
• Present project statuses to the executive team.

Skills

SaaS implementation

Client communication

Project management

Technical skills

MS Office proficiency

Multi-tasking

Education

Bachelor’s Degree in Management Information Systems, Computer Science, Business or related discipline

Job description

Project Manager – Healthcare – Remote

The Project Manager will be a member of the PMO Team, reporting to the Director of Program Management. The PMO Team leads client software implementation projects and works closely with the Product Management team to identify opportunities and develop solutions.

Responsibilities

• Effectively manage client communications and expectations.
• Own the customer relationship – function as primary point of contact during implementation and maintain position as trusted advisor to clients.
• Define implementation projects, execute tasks, complete deliverables, coordinate staffing, and monitor and report results.
• Develop and deliver training.
• Act as subject matter expert to gather complete and accurate business requirements from clients.
• Collaborate with Product Management and Business Analyst to balance product vision and voice of customer, ensuring documentation accurately reflects client needs for Development and QA teams.
• Present project statuses to executive team.
• Manage issues, risks, and changes using appropriate processes.
• Coordinate estimation of development effort and train team members.

Requirements

• Proven, hands‑on experience successfully implementing SaaS and/or enterprise software applications.
• Direct experience in consulting for external clients and managing complex software projects (3‑5 years).
• Strong technical skill set; familiarity with file formats, integrations, HTML and specialty pharmacy industry knowledge (preferred).
• Experience with pharmaceutical, special pharmacy, hub or related industries.
• Excellent verbal and written communication skills; proficiency with MS Office (Word, Excel, Outlook, PowerPoint, Project).
• Self‑starter able to thrive in a fast‑paced environment with minimal supervision.
• High ethical standards, personal integrity and superior interpersonal and teamwork skills.
• Demonstrated ability to multi‑task and adapt to rapid change.

Education and Experience

• Bachelor’s Degree (preferably in Management Information Systems, Computer Science, Business or related discipline).
• 3‑5 years of experience managing client‑facing software projects.
• Specialty pharmacy industry experience preferred.

Projected hourly range: $65‑75/hr.

On‑Demand Group (ODG) is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. The ODG employee benefits program includes health, dental and vision insurance and a 401(k) retirement plan.