SaaS Platform Engineer: AI-Driven Automation & Cloud Expert

CapTech Ventures; Richmond, Northern (VA, KY); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

401(k) Matching

Learning & Development

Modern Health

Fringe stipend

Tuition support

Career progression

Job summary

CapTech is seeking a hands-on SaaS platform engineer to own and evolve our enterprise SaaS ecosystem. You will drive automation, security, scalability, and user experience improvements across the organization, partnering with ITOperations, InfoSec, and business teams to design scalable solutions.

You'll act as a technical owner for a portfolio of SaaS platforms, lead AI-enabled tooling initiatives, and help enforce least-privilege access and governance while aligning with ITIL practices.

Qualifications

• Experience supporting and administering complex cloud-based SaaS environments in professional or enterprise settings.
• Demonstrated ability to operate as a trusted technical advisor and escalation point.
• Experience administering: Microsoft 365 (Entra ID, Power Platform, Intune, Copilot); Azure, AWS, GCP.

Responsibilities

• Act as a technical owner for a portfolio of SaaS and select on-premises platforms supporting CapTech employees.
• Evaluate, pilot, and implement AI-enabled tools that improve productivity, support, and operational insight.
• Design, implement, and continuously improve application configurations, integrations, and access models.
• Lead automation initiatives (AI Agents, PowerShell, APIs, workflows) to streamline provisioning, access management, audits, and operational processes.
• Serve as a subject matter expert for the Microsoft ecosystem (M365, Entra ID, Power Platform, Intune, Copilot).
• Design and manage SSO integrations using SAML and OIDC, ensuring secure and consistent access patterns.
• Partner with Security and IT Leadership to enforce least-privilege access, governance controls, and audit readiness.
• Influence change management practices aligned with ITIL, balancing agility and stability.
• Analyze trends, risks, and usage patterns across platforms to inform roadmap decisions.

Skills

SaaS admin

Technical advisory

Cloud platforms

Tools

Microsoft 365

Entra ID

Power Platform

Intune

Copilot

Azure

AWS

Google Cloud

Job description

CapTech is seeking a hands-on SaaS platform engineer to own and evolve our enterprise SaaS ecosystem. You will drive automation, security, scalability, and user experience improvements across the organization, partnering with ITOperations, InfoSec, and business teams to design scalable solutions.

You'll act as a technical owner for a portfolio of SaaS platforms, lead AI-enabled tooling initiatives, and help enforce least-privilege access and governance while aligning with ITIL practices.