SaaS Integration Engineer Job (USA) at Atlassian | Remote

The Briefed; New York (NY); Hybrid; USD 124,000 - 195,000; Full time

Benefits offered by this job

Benefits program

Volunteer days

Flexible work arrangements

Job summary

Atlassian is seeking an engineer to design, build, and optimize enterprise SaaS integrations across teams and vendors. You will translate business requests into technical requirements, develop data pipelines, and ensure licensing and usage controls.

This role offers flexible work arrangements and opportunities to impact Atlassian products globally. You will lead integration projects, collaborate with IT and development teams, and drive efficient software usage while maintaining high reliability

Qualifications

• Experience managing or deploying developer AI integrations (e.g., OpenAI, Anthropic, Cursor APIs) and enterprise usage tracking frameworks.
• Experience building system integrations and APIs.

Responsibilities

• Design, build, and maintain custom integrations, middleware, and webhooks connecting third-party SaaS tools with internal systems.
• Partner with SAM/HAM, DevInfra, and procurement teams to evaluate new software requests, track usage metrics, and streamline the enterprise SaaS footprint.
• Write scripts and build data pipelines to automate provisioning, budget allocations, and cross-platform data syncs.
• Act as the primary technical contact for complex app integrations, resolving system failures with external vendors and internal IT teams.
• Manage third-party software vendors, negotiate support contracts, and enforce SLAs.
• Track software licensing compliance, seat utilization, and cost-center budgets.
• Translate business department requests into actionable technical requirements for IT and development teams.

Skills

API integration

Data pipelines

Scripting

Vendor management

Cross-functional communication

Budget awareness

Troubleshooting

Tools

OpenAI API

Anthropic API

Cursor APIs

Job description

Atlassian is looking for an engineer to connect and optimize its enterprise SaaS tools. You'll build integrations and automations, resolve complex app issues, manage vendors and licensing, and turn business requests into clear technical requirements for IT and development teams.

Key Responsibilities

• Design, build, and maintain custom integrations, middleware, and webhooks connecting third-party SaaS tools (e.g., Atlassian/JSM, enterprise AI tools, developer software) with internal systems
• Partner with SAM/HAM, DevInfra, and procurement teams to evaluate new software requests, track usage metrics, and streamline the enterprise SaaS footprint
• Write scripts and build data pipelines to automate end-user provisioning, budget/wallet token allocations, and cross-platform data syncs
• Act as the primary technical contact for complex app integrations, resolving system failures with external vendors and internal IT teams
• Manage third-party software vendors, negotiate support contracts, and enforce Service Level Agreements (SLAs)
• Track software licensing compliance, seat utilization, and cost-center budgets
• Translate business department requests into actionable technical requirements for IT and development teams

Requirements

• Experience managing or deploying developer AI integrations (e.g., OpenAI, Anthropic, Cursor APIs) and enterprise usage tracking frameworks
• Experience building system integrations and APIs
• Years of experience: Not specified
• Education: Not specified

Skills

Technical Skills

• API and system integration engineering (middleware, webhooks)
• Scripting and data pipeline development
• Automation and workflow engineering
• Third-party SaaS tools (Atlassian/JSM, enterprise AI tools, developer software)
• Developer AI integrations (OpenAI, Anthropic, Cursor APIs)
• Software licensing, seat utilization, and usage tracking

Soft Skills

• Technical support and troubleshooting
• Vendor management and negotiation
• Cross-functional alignment and communication
• Budget awareness

Job Details

• Location: Any country where Atlassian has a legal entity
• Work Mode: Flexible (office, home, or a combination)
• Job Type: Not specified
  • Salary (US pay zones, base pay for new hires):Zone A: $149,400 - $195,050
  • Zone B: $134,460 - $175,545
  • Zone C: $124,002 - $161,892
• Pay zone details: See go.atlassian.com/payzones and confirm your zone with your recruiter.

Benefits

• Eligibility for benefits, bonuses, commissions, and equity
• Health and wellbeing resources
• Paid volunteer days
• Other perks to support you, your family, and your local community (details at go.atlassian.com/perksandbenefits)