Job Purpose
SXSW is seeking a Seasonal Client Events Coordinator who will work directly with the Partner Operations, Project Manager, and other internal stakeholders to develop a top-line knowledge of all internal tracking systems for official client events, including, but not limited to, leading the advancement of official events, tentpole events (opening/closing parties), happy hours, track receptions, private dinners, etc.
SXSW Seasonal Client Events Coordinator
SXSW is seeking a Seasonal Client Events Coordinator who will work directly with the Partner Operations, Project Manager, and other internal stakeholders to develop a top-line knowledge of all internal tracking systems for official client events, including, but not limited to, leading the advancement of official events, tentpole events (opening/closing parties), happy hours, track receptions, private dinners, etc.
Duties & Responsibilities
- Conduct outreach to clients, venues, and vendors to support event execution.
- Review and catalog client deliverables to track requirements.
- Execute event planning tasks, data entry, and Airtable record updates.
- Manage guest list outreach, administration, invoices, and payments for happy hours and track receptions.
- Coordinate with the Government Affairs team on event permitting requirements.
- Organize client site plans, assets, and documentation for centralized access ahead of internal and external deadlines.
- Maintain thorough and accurate tracking processes for the Project Manager, Commercial Product, and Client Events.
- Communicate regularly with the Project Manager, keeping informed on all venues, lounges, and activation details for Sales clients.
On‑Site Responsibilities
- Maintain communication with the Client Liaisons acting as SXSW representatives at official Sales and Sponsor client venues, lounges, and activations.
- Assist with client load‑in, patrol assigned areas to maintain oversight, and ensure all client needs are met.
- Meet regularly with the Client Events team to discuss problems and solutions.
- Maintain on‑site tracking documents for events, including client production and activation tracking, primary client and vendor contact lists, day‑by‑day event schedules, and other relevant information as needed.
- Familiarize yourself with the Client Events internal tracking documents (Airtable, Google Docs, and FileMaker), and be able to search them to answer questions quickly and accurately.
Qualifications & Skills
- Background in event production or project management is preferred
- Highly organized
- Ability to multitask in a high‑stress, fast‑paced environment
- Must possess excellent leadership qualities and communication skills (email, phone, and conversational)
- Proficiency in Microsoft Office, Mac Platform, and Google Drive required
- Experience with Airtable or FileMaker is a plus
- Ability to give and take direction, pay strong attention to detail, and see projects through to completion
- Strong time‑management skills and self‑motivated
- Comfortable, calm, professional, and positive attitude when working with and assisting co‑workers and volunteers in high‑stress environments
Physical Requirements
- Prolonged periods of sitting or standing at a desk and working on a computer.
- Ability to lift to 25+ pounds occasionally, as needed.
- Operation of standard office equipment, including computers, phones, and printers.
- May require occasional bending, reaching, kneeling, or climbing stairs.
- Ability to work outdoors, including exposure to varying temperatures or noise levels.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Location & Schedule
The position is located in Austin, Texas. Core business office hours are from 10 am to 6 pm, Monday through Friday. However, from January through March, you must be available to work additional hours, including evenings and weekends, and possibly stay downtown during the event.