Ryder's Rental Management Trainee Program

Ryder Supply Chain Solutions; North Carolina; On-site; USD 49,000 - 55,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Ryder in Columbus, OH is seeking a highly motivated candidate for the Rental Management Trainee program, an 18–24 month accelerated career development track designed to prepare the next generation of Ryder leaders.

The program provides hands-on training across Finance, Operations, HR, and Sales & Marketing, with exposure to daily responsibilities, performance metrics, and leadership opportunities in a fast-paced, onsite environment.

Qualifications

• Bachelor's degree in business administration or similar field.
• 1+ year of customer service experience with issue resolution preferred.
• Intermediate computer literacy required.

Responsibilities

• Handle inbound and outbound sales calls to generate leads.
• Maintain accurate data in the marketing database.
• Generate rental, lease, and used vehicle sales leads.
• Ensure vehicle PM and cleanliness standards.
• Meet market share goals through sales and marketing initiatives.
• Maintain compliance with regulatory requirements.
• Reconcile customer concerns and disputes; maintain relationships.
• On-call representation as scheduled; perform other duties as assigned.

Skills

Communication skills

Customer service

Computer literacy

Education

Bachelor's degree in business administration

Job description

Job Description

Position Details

• Location: Onsite – Columbus, OH
• Schedule: Monday – Friday, 7:30 AM – 4:30 PM
• Employment Type: Full-Time
• Benefits: Full Benefits Package Included

Learn about the day in the life of a Rental Management Trainee: https://www.youtube.com/watch?v=MYXEuZC5Kjo

About This Opportunity

Are you a driven, ambitious professional ready to fast-track into a management role? The Ryder Rental Management Trainee program is an 18–24 month accelerated career development experience designed to build the next generation of Ryder leaders.

This program is fast-paced and touches every aspect of the business unit. You’ll receive hands-on training across Finance, Operations, Human Resources, and Sales & Marketing — gaining the full toolkit you need to step into a leadership role with confidence.

What You’ll Experience

Over 18–24 months, you’ll build expertise across every core area of the business:

• Finance – Understand the P&L drivers behind a high-performing rental operation
• Operations – Manage rental assets, vehicle PM standards, and day-to-day location performance
• Sales & Marketing – Drive revenue through inbound sales, outbound solicitation, and lead generation for rental, lease, and used vehicle sales
• Human Resources – Learn how to build, develop, and lead a team
• Customer Relationship Management – Resolve customer concerns and grow a loyal customer base
• Compliance & Regulatory – Ensure alignment with company, local, state, and federal requirements

Why Ryder?

Ryder isn’t just a great place to grow your career — it’s a company that has been recognized time and again for excellence, integrity, and its commitment to people:

• One of the Most Trustworthy Companies in America – Newsweek
• America’s Best Large Employers – Forbes
• World’s Most Admired Companies – Fortune Magazine
• Top Company for Women to Work for in Transportation – Women in Trucking
• Overdrive Award – General Motors
• Food Logistics’ Top 3PL Award – SDC EXEC
• Reader’s Choice Excellence Awards – Inbound Logistics
• Top Women to Watch in Transportation
• Supplier Environmental Excellence Award – Verizon

We’re also committed to a greener future — Ryder operates the largest electric vehicle (EV) fleet footprint in the United States.

Hear directly from the people who work here:

Essential Functions

• Handle the sales process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company’s marketing database
• Responsible for generating rental, lease, and used vehicle sales leads
• Manage all rental asset processes to include Vehicle PM and cleanliness standards
• Meet overall Ryder market share by successfully executing sales and marketing initiatives
• Maintain compliance with company, local, state, federal, and other regulatory agencies
• Reconcile all customer concerns, issues, and disputes to maintain ongoing relationships and grow the current customer base

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor
• Performs other duties as assigned

Skills and Abilities

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast-paced, dynamic environment
• High energy, self-motivated, self-directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow-up practices
• Possess a high degree of common sense and the aptitude to learn quickly
• Ability to relocate in the region/US at the conclusion of the training program
• Must be computer literate – intermediate required

Qualifications

• Bachelor’s degree required business administration or similar related degree
• One (1) year or more customer service with issues resolution experience preferred
• Must be computer literate intermediate required

Travel

None

DOT Regulated

No

Job Category

Operations and Support

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype. Compensationranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$49,000

Maximum Pay Range

$55,000

Benefits Information

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

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