RxO - Data Coordinator (1st Shift)

EssilorLuxottica; Youngstown (OH); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus/commission potential

Health care

Retirement savings

Paid time off

Employee discounts

Descripción de la vacante

EssilorLuxottica is seeking a Coordinator - Data to support order management with meticulous data entry. The role emphasizes accuracy, following detailed processes, and cross-training to cover multiple areas over time.

You will work in a fast-paced environment, interfacing with labs, doctors, and customer service to ensure timely, accurate ticket creation and order processing. The position requires reliable attendance and adaptability.

Formación

• High school diploma or equivalent required.
• Strong attention to detail and accuracy in data entry.
• Experience in high-volume data entry or order processing.
• Experience in manufacturing or fast-paced environments preferred.
• Ability to work with labs/doctors on availability and scheduling.

Responsabilidades

• Manually enter jobs that come in through the courier.
• Create tickets to inform clients if items are unavailable or timelines affectability.
• Fix tickets returned from the lab and update status.
• Research reasons for stalls and re-order canceled or outsourced jobs.
• Coordinate with lab and customer service on ticket statuses and availability.
• Enter jobs from Doctor's software systems into the system.
• Assist with multiple processes in a structured workflow.

Conocimientos

Attention to detail

Organizational skills

Ability to learn and adapt

Educación

High School Diploma or equivalent

Herramientas

MS Office (Excel, PowerPoint)

Descripción del empleo

Requisition I D: 947229 Store #: E02064 LOG - Dist - General Yooh2 Position: Full-Time Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray‑Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high‑quality vision care and best‑in‑class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e‑commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting‑edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

EssilorLuxottica is seeking Associates to support the facility with manual orders data entry.

MAJOR DUTIES AND RESPONSIBILITIES

As a Coordinator - Data you will work in the order management area where you will be inputting manual orders into the system. You will focus heavily on data entry. This is a role that will require excellent attention to detail and the ability to follow multiple processes and technical steps throughout a structured process. We plan to cross‑train in the future so that you may work in multiple areas. Some duties include:

• Will manually enter jobs that come in through thecourier
• Create tickets in C4C to advise theaccount (client) if something isn't available or if it isn't going to work within the ticket order.
• Will fix tickets coming back from thelab.
• Looking jobs up to find out thereason for stalls.
• Re-order jobs that were canceled or outsourced.
• Will communicate with lab and customer service about theavailability of jobs, andtickets.
• Figure out how to make tickets work and explain to customers what needs to happen.
• Manual entry of jobs and entry of jobs that come in from Doctor's software systems.

BASIC QUALIFICATIONS

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United Stated for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Coordinator - Data opportunity, you will have:

• High School Diplomaor equivalent.
• High mechanical aptitude.
• 1+ years of related work experience in high volume data entry / order taking / admin clerk / multiple and repetitive transaction encoding or info taking.
• Background in a manufacturing or any fast‑paced, high volume, mass production environment.
• Experience working with labs/doctors on availability.
• Understanding of frames and lenses.
• The ability to meet measurable standards in a dynamic environment.
• Proficient in MS Office Applications; Excel and PowerPoint in particular.
• Excellent organizational abilities and ability to retain information.
• Willingness to learn and be flexible.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.