RV Station Manager **NEW LOCATION! MIAMI ** (Full Time)

Roadsurfer GmbH; Seattle (WA); On-site; Full time

Job summary

Join a leading company in adventure travel as a Station Manager in Seattle. You'll be responsible for the location management, optimizing processes, and leading your team in an exciting environment. With flexible working conditions and opportunities for growth, this position offers a competitive salary and various benefits, including an annual camper budget and paid time off.

Benefits

Annual camper budget

Corporate benefits platform

20 days of Paid Time Off

Paid training

Healthcare reimbursement

401k with 1% matching

Telehealth services

Sick leave

Qualifications

• 1-2 years of relevant work experience, preferably in car rental, tourism, or hospitality.
• Experience in leading and building high performance teams.
• Availability to work onsite with open availability.

Responsibilities

• Lead and establish operations of the station collaborating with headquarters.
• Implement existing standards and contribute ideas for process optimization.
• Motivate and guide your team onsite, including task planning and quality control.

Skills

Customer Service

Team Leadership

Problem Solving

Organizational Skills

Communication Skills

Education

High school diploma required; bachelor's degree in business administration desired

Tools

Microsoft Office

Job description

*** Prior to our Miami station opening the selected Station Manager will participate in Station Life training at one of our current locations (San Francisco, Los Angeles or Las Vegas). Candidates will need to be able to travel and support current stations for on the job training until Miami fully opens ***

NEW LOCATION!!
In an era where travel is synonymous with freedom and adventure, the allure of hitting the open road has never been stronger. With 90 rental locations in Europe and North America, roadsurfer is your RV rental expert and outdoor adventure partner. Come join us as we ride the #roadsurfer wave into Miami.

TEAM SPIRIT & TEAM EVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as barbecues or just an after-work get together at your station

• CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself

• DISCOUNTS: Use our Corporate Benefits Platform and Family & Friends Discounts

• PTO: Enjoy up to 20 days of Paid Time Off per year to recharge

• PAID TRAINING: Grow with us through paid training. Enhance your skills, tackle new challenges, and advance your career

• QSHERA REIMBURSEMENT INSURANCE PLAN

The role – your passion

Your responsibilities include but are not limited to:

• Your roadsurfer Station - Location Management: You will autonomously lead and establish the operations of the station, collaborating closely with headquarters to manage day-to-day activities on-site.

• Process Optimization: You will effectively implement existing standards and processes while contributing your own ideas (coordinating vehicle returns, handovers, and preparation).

• Collaboration with roadsurfer Stations: You will maintain constant communication with all international teams to ensure ongoing optimization.

• Team Leadership: As a Team Leader, you will motivate and guide your team on-site. This includes onboarding, effective task planning, and quality control.

• Recruiting: You will be responsible for building your team and sourcing suitable talents for your station.

• Fleet Management: You will consistently oversee the local vehicle fleet for rental and sales: documentation, maintenance, cleanliness, and coordination with local service partners.

• Customer Service: You advise customers on our products, myroadsurfer, abo, spots, and rent, and send them out as happy roadsurfers on the roads of the USA.

What you need to surf the wave with us

• High school diploma required; a bachelor's degree in business administration or similar is desired.

• At least 1-2 years of relevant work experience, preferably in areas such as car rental, tourism, hospitality or similar.

• Intermediate to Advanced knowledge of OSHA, Microsoft Office and wage & hour labor laws.

• Experience in leading and building high performance teams.

• Strong customer service orientation with effective communication skills.

• Resilient problem-solving abilities and highly organized.

• Availability to work onsite with open availability including weekends.

• Candidates must have a clear and maintain a motor vehicle record and successfully pass a background check.

• Due to insurance requirements, must be 21 years of age or older.
  

What We Offer:

• Competitive salary and Healthcare Reimbursement- (full time employees only).

• Opportunity to work in a dynamic and growing company.

• A collaborative and supportive work environment.

• Opportunities for career advancement within the organization.

• Annual Camper Rental Allowance

• 401k with 1% matching

• Telehealth & Teletherapy through Doctegrity

• Up to 20 days of PTO accrued as you work

• 48 hours of sick leave annually.

Work conditions:
While performing the duties of this job, the employee is regularly required to stand, climb, stoop, kneel, walk, reach with hands and arms, use hands to handle, feel or type, and talk or hear. The employee must regularly lift and/or move up to 30 pounds; and occasionally lift and/or move up to 40 pounds.

Status: Full Time

Pay Band: $24.00-$30.00

Roadsurfer is an equal opportunity employer committed to a diverse and inclusive workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity or expression, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. As part of our hiring process, all candidates will be required to undergo a pre-employment background check. These checks may include, but are not limited to, criminal history, employment verification and driving record review.

Employment Eligibility Verification (E-Verify)

In compliance with federal law, all new employees will be required to complete Form I-9 and participate in E-Verify to verify their eligibility to work in the United States. E-Verify a federal program that electronically confirms the employment eligibility of all new hires. Roadsurfer cannot offer sponsorship for this position.

Ready to surf?

We look forward to receiving your application! If you have any questions, feel free to reach out to us at [e-mail], and we will get back to you as soon as possible.

ABOUT #ROADSURFER

We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!