Experience in laying tile in a high-quality RV or Residential environment preferred.
Purpose: This position exists to diagnose, inspect, adjust, and perform repairs and parts/component replacements on units in a timely manner within estimated hours while meeting predetermined quality standards and working towards RVIA/RVDA technician certification. Experience in laying tile in a high-quality environment, RV or Residential, is preferred.
Essential Functions:
- Inspect, assess, and diagnose required repairs, providing an accurate list of all replacement parts to parts procurement personnel.
- Perform a variety of exterior repairs to units, including repair or replacement of metal, walls, fiberglass, roofs, decals, etc. Grease and pack bearings, adjust brakes, and repair & adjust axles. Repair, replace, or adjust RV frames as needed.
- Conduct interior repairs, which may include cabinetry, sidewalls, ceiling panels (including raters and insulation), lights, plumbing parts & fixtures, soft goods, flooring (plywood/blandex, floor studding, insulation), floors, carpeting, linoleum, trim, etc. Complete rebuilds and slideout adjustments.
- Repair or replace vendor-produced appliances and systems.
- Perform repairs or replacements of electrical (12V and 110V), plumbing, LP components, and systems.
- Conduct safety inspections of all components & systems.
- Add comments or additional repairs to open work orders with accurate times and materials used in repair processes.
- Potentially provide training to apprentices/lesser skilled service technicians.
- Attend rallies, service seminars, and/or make field visits to facilitate unit repairs; provide training to dealer personnel/retail customers as necessary; perform inspections as assigned.
Experience/Knowledge:
- High school diploma or equivalent, plus 2 years of applied trades training.
- 5-7 years of related experience.
- Ability to perform various repairs on all types of RV products, including knowledge of electronic control systems installation and repair.
- Read and understand engineering prints and drawings.
- Forklift experience is desirable; Jayco training is required when forklift operation is necessary for the position.
Necessary Skills & Abilities:
- Demonstrates analytical problem-solving skills, good judgment, and decision-making processes.
- Detail-oriented with a strong commitment to quality and craftsmanship.
- Critical thinking, problem sensitivity, and inductive reasoning skills are essential.
- Ability to define problems, collect data, establish facts, and interpret extensive technical instructions.
- Maintain a positive attitude during adversity and disagreement.
- Effective verbal and written communication skills with co-workers, management, customers, and others.
- Proficiency with hand and power tools, cutting equipment, testing tools.
- Perform repairs on all RV types.
- Comply with all safety policies, practices, and procedures.
- Periodic skills assessments using the Factory Service Technician skills matrix.
Work Requirements:
- Work in extreme temperatures and environments while performing physical activities.
- Occasional travel between field locations.
- Regularly stand, walk, climb, balance, stoop, kneel, crouch, or crawl; handle objects, tools, or controls; reach with hands and arms. Frequently lift and move up to 50 pounds.
- This is a full-time position with potential flexibility in hours and days, including Saturdays as needed.
- Regular attendance required.
- Management may reassign duties and responsibilities as needed.
Jayco offers a generous benefits package including:
- Two medical insurance plan options, HSAs, and FSAs
- Family Care Clinic for employees and dependents enrolled in a Jayco medical plan (IN only)
- Dental and Vision Insurance
- Disability and Life Insurance
- 401k plan with annual discretionary match
- Wellness Benefits
- On-site Fitness Center (IN only)
- Health Clinic (IN only)
- Employee Assistance Program (EAP) and more