RV Parts Specialist: Inventory & Customer Support

Bishs-R; Piedmont (SD); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Bish’s RV is seeking a Parts Outfitter Associate to support customers, technicians, and internal teams by sourcing, organizing, and distributing RV parts and accessories. You will help ensure the right parts are available for service and customer orders, contributing to efficient operations and a positive shopping experience.

Responsibilities include inventory management, assisting customers with product selection, processing orders, and maintaining a well-organized parts department.

Qualifications

• Pass a background and drug test.
• Align with the company’s vision, mission, and core values in all interactions.
• Strong customer service and communication skills.
• Basic understanding of RV or vehicle systems (electrical, plumbing, HVAC, appliance).
• Ability to stay organized, multitask, and manage inventory in a fast-paced environment.
• Comfort with computers and parts-management software.
• Attention to detail and willingness to learn the technical aspects of RV components.
• Must be able to lift at least 50 pounds.
• Must be able to work at least two Saturdays a month.

Responsibilities

• Assist customers in selecting RV parts and accessories that fit their needs, usage, and budget.
• Support technicians by pulling requested parts, verifying compatibility, and ensuring timely delivery to the service bays.
• Receive, inspect, and stock incoming parts shipments while maintaining accurate inventory records.
• Organize parts shelves, storage areas, and displays for accessibility, cleanliness, and visual appeal.
• Process customer orders in person, by phone, and online, including quotes, invoices, and returns.
• Maintain knowledge of RV brands, systems, and commonly used components.
• Communicate with vendors to check availability, pricing, or track special orders.
• Assist in cycle counts, inventory audits, and resolving discrepancies.
• Provide recommendations on accessories, upgrades, and add-on products that enhance customer experience and increase sales.

Skills

Customer service

Communication

Organizational skills

Multitasking

Computer skills

Attention to detail

Tools

Inventory software

Job description

Bish’s RV is seeking a Parts Outfitter Associate to support customers, technicians, and internal teams by sourcing, organizing, and distributing RV parts and accessories. You will help ensure the right parts are available for service and customer orders, contributing to efficient operations and a positive shopping experience.

Responsibilities include inventory management, assisting customers with product selection, processing orders, and maintaining a well-organized parts department.