RV Parts Specialist - Customer Service & Tech Support

Forest River, Inc.; Indiana; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive wage package

Stable work environment

Job summary

Forest River, Inc. is seeking a Parts Specialist to handle orders by phone and email, provide technical assistance to dealers and customers, and prepare parts for shipment.

You will pull parts from production, place orders in the system for vendors, and maintain an organized workspace in a fast-paced environment. Ideal candidates have basic computer skills, familiarity with RV warranty policies, and the ability to lift up to 60 lbs; forklift experience is a plus.

Qualifications

• Detail-oriented with accurate work habits.
• Basic computer skills; 40–60 wpm preferred.
• Familiar with RV warranty policies and procedures.
• Customer service by phone or in person.
• Willing to learn; RV technical knowledge preferred.
• Ability to read and use a measuring tape.
• Experience with power tools beneficial.
• Ability to lift/carry up to 60 lbs.
• Forklift experience is a plus.
• Ability to construct wood crates using nail gun and saws.

Responsibilities

• Take parts orders from clients by phone and email.
• Provide dealers and customers with intermediate technical assistance.
• Identify and package parts for shipment via UPS or freight.
• Pull parts from production plant.
• Order parts in the computer for vendors.
• Maintain a clean and organized work environment.

Skills

Attention to detail

Customer service

Measuring tape use

RV warranty knowledge

Willingness to learn

Reading/writing basic documentation

Power tool awareness

Weight handling ability

Forklift awareness

Crate construction awareness

Tools

Power tools

Forklift

Wood crate construction tools

Job description

Forest River, Inc. is seeking a Parts Specialist to handle orders by phone and email, provide technical assistance to dealers and customers, and prepare parts for shipment.

You will pull parts from production, place orders in the system for vendors, and maintain an organized workspace in a fast-paced environment. Ideal candidates have basic computer skills, familiarity with RV warranty policies, and the ability to lift up to 60 lbs; forklift experience is a plus.